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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 8-K
 
CURRENT REPORT
 
Pursuant to Section 13 or 15(d) of
the Securities Exchange Act of 1934
 
Date of Report (Date of Earliest Event Reported): May 3, 2021
 
Green Dot Corporation
(Exact Name of the Registrant as Specified in Its Charter)
 
Delaware
(State or Other Jurisdiction of Incorporation)
001-34819 95-4766827
(Commission File Number) (IRS Employer Identification No.)
3465 E. Foothill Blvd. 
Pasadena,California91107 (626)765-2000
(Address of Principal Executive Offices) (Registrant's Telephone Number, Including Area Code)

Not Applicable 
(Former Name or Former Address, If Changed Since Last Report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2)

Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each class:Trading Symbol(s):Name of each exchange on which registered:
Class A Common Stock, $0.001 par valueGDOTNew York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§ 240.12b-2 of this chapter).
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.



Item 2.02. Results of Operations and Financial Condition.
Effective beginning with the first quarter of 2021, Green Dot Corporation (“Green Dot”) realigned its segment financial reporting based on how its current Chief Operating Decision Maker (“CODM”) manages its businesses, including resource allocation and performance assessment. Its CODM organizes and manages the business primarily on the basis of the channels in which its product and services are offered and uses net revenue and segment profit to assess profitability. Segment profit reflects each segment's net revenue less direct costs, such as sales and marketing expenses, processing expenses, third-party call center support and transaction losses. As a result of this realignment, Green Dot’s operations are now aggregated amongst three reportable segments: 1) Consumer Services, 2) Business to Business ("B2B") Services and 3) Money Movement Services.
Green Dot’s Consumer Services segment consists of revenues and expenses derived from deposit account programs, such as consumer checking accounts, prepaid cards, secured credit cards, and gift cards that Green Dot offers to consumers (i) through distribution arrangements with more than 90,000 retail locations and thousands of neighborhood Financial Service Center locations (the "Retail" channel), and (ii) directly through various marketing channels, such as online search engine optimization, online displays, direct mail campaigns, mobile advertising, and affiliate referral programs (the "Direct" channel).
Green Dot’s B2B Services segment consists of revenues and expenses derived from (i) its partnerships with some of America's most prominent consumer and technology companies that make Green Dot's banking products and services available to their consumers, partners and workforce through integration with Green Dot’s banking platform (the "Banking-as-a-Service", or "BaaS" channel), and (ii) a comprehensive payroll platform that Green Dot offers to corporate enterprises (the "Employer" channel) to facilitate payments for today’s workforce. Green Dot’s products and services in this segment include deposit account programs, such as consumer and small business checking accounts and prepaid cards, as well as its Simply Paid Disbursements services utilized by its partners.
Green Dot’s Money Movement Services segment consists of revenues and expenses generated on a per transaction basis from its services that specialize in facilitating the movement of cash on behalf of consumers and businesses, such as money processing services and tax refund processing services. Green Dot’s money processing services are marketed to third-party banks, program managers, and other companies seeking cash deposit and disbursement capabilities for their customers. Those customers, including Green Dot's own cardholders, can access Green Dot's cash deposit and disbursement services at any of the locations within its network of retail distributors and neighborhood Financial Service Centers. Green Dot markets its tax-related financial services through a network of tax preparation franchises, independent tax professionals and online tax preparation providers.
Green Dot's Corporate and Other segment primarily consists of net interest income earned by Green Dot’s subsidiary bank, eliminations of intersegment revenues and expenses, unallocated corporate expenses, and other costs that are not considered when management evaluates segment performance.
Additionally, beginning with the first quarter of 2021, Green Dot has provided certain key metrics at the realigned segment level and has revised the definition of its direct deposit active accounts metric. Following these changes, the direct deposit active accounts metric only consists of accounts in its Consumer Services segment and no longer includes direct deposit active accounts in its B2B Services segment. Based on the economic structure of its partnerships within its B2B Services segment, Green Dot believes that total active accounts is the most relevant key metric for the B2B Services segment. Green Dot also narrowed the definition of "direct deposit active account" to include only active accounts that have received one or more payroll or government benefit transaction during the period. Prior period metrics have been restated to conform to the current definition. Green Dot’s direct deposit active accounts within its Consumer Services segment, on average, have the longest tenure and generate the majority of its gross dollar volume in any period and thus, generate more revenue over their lifetime than other active accounts.
Green Dot reflected these changes to its segment information and key metrics retrospectively to the quarterly and full year December 31, 2019 and 2020 financial results. These changes have no impact on Green Dot’s previously reported consolidated financial results. Schedules of the revised segment results and key metrics are attached hereto as Exhibit 99.01. Each segment measure has been reconciled to the most directly comparable GAAP measure therein.
The information furnished in this Current Report, including the exhibit hereto, shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.



Item 9.01. Financial Statements and Exhibits.
    (d) Exhibits.
Exhibit NumberDescription of Exhibits
99.01
104Cover Page Interactive Data File (embedded within the Inline XBRL document)




SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
GREEN DOT CORPORATION
By:/s/ Jess Unruh
Jess Unruh
Interim Chief Financial Officer

Date: May 3, 2021


Document
Exhibit 99.01
GREEN DOT CORPORATION
REPORTABLE SEGMENT INFORMATION (REVISED) (1)
(Unaudited)
 2019
 Q1Q2Q3Q4FY
 (In thousands)
Segment Revenue
Consumer Services$185,293 $169,160 $149,132 $150,548 $654,133 
B2B Services34,320 34,034 36,147 42,044 146,545 
Money Movement Services103,391 61,338 45,164 47,172 257,065 
Corporate and Other (2)
2,713 443 (1,209)(1,366)581 
Total segment revenues325,717 264,975 229,234 238,398 1,058,324 
Net revenue adjustment (3)
14,797 13,351 11,214 10,909 50,271 
Total operating revenues$340,514 $278,326 $240,448 $249,307 $1,108,595 
Segment Profit (4)
Consumer Services$86,286 $76,285 $47,406 $46,941 $256,918 
B2B Services9,323 8,996 8,553 9,981 36,853 
Money Movement Services61,966 28,034 11,736 12,555 114,291 
Corporate and Other (2)
(38,595)(38,688)(42,560)(47,653)(167,496)
Total segment profit (5)
118,980 74,627 25,135 21,824 240,566 
Reconciliation to income (loss) before income taxes (6)
Depreciation and amortization of property, equipment and internal-use software10,882 12,121 12,926 13,560 49,489 
Stock-based compensation and related employer payroll taxes15,583 8,830 6,956 (382)30,987 
Amortization of acquired intangible assets8,174 8,175 8,174 8,093 32,616 
Contingent consideration gain— — (1,866)— (1,866)
Impairment charges100 17 457 578 
Other expense2,856 1,534 1,115 339 5,844 
Operating income (loss)81,385 43,963 (2,187)(243)122,918 
Interest expense, net1,604 66 120 74 1,864 
Other income (expense), net133 (99)(15)27 
Income (loss) before income taxes$79,914 $43,798 $(2,299)$(332)$121,081 

2019
Key Metrics (7)
Q1Q2Q3Q4
FY (8)
(In millions)
Consolidated (9)
Gross dollar volume$12,977 $10,019 $9,827 $10,636 $43,459 
Number of active accounts6.05 5.66 5.18 5.04 5.48 
Purchase volume $8,200 $6,470 $6,047 $6,287 $27,004 
Consumer Services
Gross dollar volume$8,397 $6,714 $6,391 $6,747 $28,249 
Number of active accounts4.40 4.10 3.86 3.73 4.02 
Direct deposit active accounts (10)
0.83 0.82 0.84 0.86 0.84 
Purchase volume$6,074 $4,950 $4,664 $4,822 $20,510 
B2B Services
Gross dollar volume$4,580 $3,305 $3,436 $3,889 $15,210 
Number of active accounts1.65 1.56 1.32 1.31 1.46 
Purchase volume$2,126 $1,520 $1,383 $1,465 $6,494 
Money Movement
Number of cash transfers10.98 11.25 11.73 12.08 46.04 
Number of tax refunds processed9.39 2.52 0.11 0.07 12.09 




GREEN DOT CORPORATION
REPORTABLE SEGMENT INFORMATION (REVISED) (1)
(Unaudited)
 2020
 Q1Q2Q3Q4FY
 (In thousands)
Segment Revenue
Consumer Services$152,922 $162,639 $150,554 $154,299 $620,414 
B2B Services73,840 76,619 77,064 77,128 304,651 
Money Movement Services120,052 65,667 56,536 45,754 288,009 
Corporate and Other (2)
(273)(4,906)(4,710)(2,665)(12,554)
Total segment revenues346,541 300,019 279,444 274,516 1,200,520 
Net revenue adjustment (3)
15,628 16,221 11,626 9,765 53,240 
Total operating revenues$362,169 $316,240 $291,070 $284,281 $1,253,760 
Segment Profit (4)
Consumer Services$50,385 $58,412 $51,494 $51,879 $212,170 
B2B Services19,827 16,327 16,372 13,366 65,892 
Money Movement Services66,719 27,842 17,974 11,346 123,881 
Corporate and Other (2)
(44,813)(57,331)(52,151)(41,836)(196,131)
Total segment profit (5)
92,118 45,250 33,689 34,755 205,812 
Reconciliation to income (loss) before income taxes (6)
Depreciation and amortization of property, equipment and internal-use software13,697 14,479 14,839 14,991 58,006 
Stock-based compensation and related employer payroll taxes 11,578 13,758 12,018 18,635 55,989 
Amortization of acquired intangible assets 7,279 6,952 6,944 6,944 28,119 
Impairment charges — 1,088 31 20,669 21,788 
Other expense715 3,583 2,507 5,032 11,837 
Operating income (loss)58,849 5,390 (2,650)(31,516)30,073 
Interest expense, net241 443 39 38 761 
Other income (expense), net192 2,154 (1,650)(1,913)(1,217)
Income (loss) before income taxes$58,800 $7,101 $(4,339)$(33,467)$28,095 

2020
Key Metrics (7)
Q1Q2Q3Q4
FY (8)
(In millions)
Consolidated (9)
Gross dollar volume$14,294 $15,107 $14,453 $14,349 $58,203 
Number of active accounts5.74 6.25 5.72 5.45 5.79 
Purchase volume $8,282 $8,477 $7,600 $6,861 $31,220 
Consumer Services
Gross dollar volume$7,561 $8,683 $8,333 $7,562 $32,139 
Number of active accounts3.70 4.10 3.98 3.73 3.88 
Direct deposit active accounts (10)
0.89 0.90 0.91 0.88 0.90 
Purchase volume$5,555 $6,123 $5,840 $5,176 $22,694 
B2B Services
Gross dollar volume$6,733 $6,424 $6,120 $6,787 $26,064 
Number of active accounts2.04 2.15 1.74 1.72 1.91 
Purchase volume$2,727 $2,354 $1,760 $1,685 $8,526 
Money Movement
Number of cash transfers12.13 12.48 12.81 11.29 48.71 
Number of tax refunds processed9.70 1.90 0.75 0.11 12.46 




(1)Effective beginning with the first quarter of 2021, Green Dot Corporation (“Green Dot”) realigned its segment financial reporting based on how its current Chief Operating Decision Maker (“CODM”) manages its businesses, including resource allocation and performance assessment. Its CODM (who is the Chief Executive Officer) organizes and manages the business primarily on the basis of the channels in which its product and services are offered and uses net revenue and segment profit to assess profitability. As a result of this realignment, Green Dot’s operations are now aggregated amongst three reportable segments: 1) Consumer Services, 2) Business to Business ("B2B") Services and 3) Money Movement Services. Green Dot has restated segment information for the historical periods presented to conform to the current presentation. These changes have no impact on Green Dot’s previously reported consolidated financial results. Green Dot does not evaluate performance or allocate resources based on segment asset data, and therefore such information is not presented.
(2)The Corporate and Other segment primarily consists of net interest income earned by our bank, eliminations of intersegment revenues and expenses, unallocated corporate expenses, and other costs that are not considered when management evaluates segment performance.
(3)Represents commissions and certain processing-related costs associated with Banking as a Service ("BaaS") products and services where Green Dot does not control customer acquisition. This adjustment is netted against Green Dot's B2B Services revenues when evaluating segment performance.
(4)Segment profit reflects each segment's net revenue less direct costs, such as sales and marketing expenses, processing expenses, third-party call center support and transaction losses.
(5)Green Dot has previously referred to total segment profit as adjusted EBITDA in prior press releases announcing its financial results.
(6)To supplement Green Dot’s consolidated financial statements presented in accordance with GAAP, Green Dot uses measures of operating results that are adjusted to exclude various, primarily non-cash, expenses and charges. Adjusted EBITDA is widely used to measure a company’s operating performance without regard to items, such as non-operating net interest income and expense, income tax benefit and expense, depreciation and amortization, stock-based compensation and related employer payroll taxes, changes in the fair value of contingent consideration, impairment charges, and certain other income and expenses that are not reflective of ongoing operating results. Green Dot excludes this income and expenses as they are not considered when management evaluates segment performance.
(7)Please refer to Green Dot’s latest Annual Report on Form 10-K for a description of the key business metrics other than direct deposit active accounts.
(8)Number of active accounts and direct deposit active accounts represent the average for the fiscal year.
(9)Represents the sum of Consumer Services and B2B Services segments.
(10)Represents a sub-set of the number of active accounts within Consumer Services that are enrolled in direct deposit. Direct deposit active accounts represent accounts that have received one or more payroll or government benefit transaction during the period.