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Revenues - Schedule of Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Disaggregation of Revenue [Line Items]
Operating revenues	$ 472,158	$ 393,666	$ 1,492,078	$ 1,225,399
Transferred point in time
Disaggregation of Revenue [Line Items]
Operating revenues	139,649	142,907	518,832	515,080
Transferred over time
Disaggregation of Revenue [Line Items]
Operating revenues	332,509	250,759	973,246	710,319
B2B Services
Disaggregation of Revenue [Line Items]
Operating revenues	352,786	263,264	1,021,171	739,436
B2B Services \| Transferred point in time
Disaggregation of Revenue [Line Items]
Operating revenues	41,384	38,617	117,509	108,369
B2B Services \| Transferred over time
Disaggregation of Revenue [Line Items]
Operating revenues	311,402	224,647	903,662	631,067
Consumer Services
Disaggregation of Revenue [Line Items]
Operating revenues	86,377	95,576	270,665	287,634
Consumer Services \| Transferred point in time
Disaggregation of Revenue [Line Items]
Operating revenues	66,081	70,325	203,509	210,797
Consumer Services \| Transferred over time
Disaggregation of Revenue [Line Items]
Operating revenues	20,296	25,251	67,156	76,837
Money Movement Services
Disaggregation of Revenue [Line Items]
Operating revenues	32,995	34,826	200,242	198,329
Money Movement Services \| Transferred point in time
Disaggregation of Revenue [Line Items]
Operating revenues	32,184	33,965	197,814	195,914
Money Movement Services \| Transferred over time
Disaggregation of Revenue [Line Items]
Operating revenues	$ 811	$ 861	$ 2,428	$ 2,415

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

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+ Details

Debt

9 Months Ended

Sep. 30, 2025

Debt Disclosure [Abstract]

Debt

Senior Unsecured Notes

In 2024 and 2025, we issued and sold senior unsecured notes (the "Notes") in an aggregate principal amount of $65 million. The Notes have a five-year term, maturing September 15, 2029. The principal amounts bear interest at a fixed rate of 8.75% per annum, payable semi-annually in arrears.

Prior to March 15, 2029, we may redeem at our option, the Notes in whole or in part at any time at a redemption price equal to 100% of the outstanding principal amount to be redeemed, together with accrued but unpaid interest thereon, plus a make-whole amount. On and after March 15, 2029, we may redeem the Notes at 100% of the principal amount, plus accrued and unpaid interest thereon.

The Notes are unsecured, senior obligations and are not guaranteed by any of our subsidiaries. The Notes are junior in right of payment to existing and future secured indebtedness. As of September 30, 2025, we were in compliance with all affirmative and negative non-financial covenants thereunder. The net proceeds of the offering were used to repay outstanding indebtedness under our revolving credit facility discussed below, and for general corporate purposes.

The following table provides the outstanding long-term debt balance, at amortized cost:


	September 30, 2025		December 31, 2024
	(In thousands)
Senior unsecured notes	$	65,000	$	50,000
Less: Unamortized discount and issuance costs	(1,558)		(1,474)
Notes payable, net of unamortized discount and issuance costs	$	63,442	$	48,526

Note 9—Debt (continued)

2025 Revolving Facility

In February 2025, we entered into a new revolving line of credit agreement with a financial institution up to a maximum principal amount of $20 million, subject to borrowing base limitations defined under the terms of the agreement. The line of credit matures in August 2026 and will bear interest at variable market rates, but subject to a minimum rate of 6.0% per annum. Interest payments are due monthly, and accrue based on the then-outstanding principal balance. We had no outstanding balance as of September 30, 2025.

2019 Revolving Facility

In October 2019, we entered into a secured credit agreement with Wells Fargo Bank, National Association, and other lenders party thereto. The credit agreement provided for a $100.0 million five-year revolving line of credit (the "2019 Revolving Facility"), which matured in October 2024. In September 2024, the then-outstanding balance on the 2019 Revolving Facility was repaid in full, and the 2019 Revolving Facility terminated at its maturity date.

We incurred total cash interest expense on our debt of approximately $1.4 million and $1.5 million during the three months ended September 30, 2025 and 2024, respectively, and $4.1 million and $4.2 million during the nine months ended September 30, 2025 and 2024, respectively.

- Definition

The entire disclosure for information about short-term and long-term debt arrangements, which includes amounts of borrowings under each line of credit, note payable, commercial paper issue, bonds indenture, debenture issue, own-share lending arrangements and any other contractual agreement to repay funds, and about the underlying arrangements, rationale for a classification as long-term, including repayment terms, interest rates, collateral provided, restrictions on use of assets and activities, whether or not in compliance with debt covenants, and other matters important to users of the financial statements, such as the effects of refinancing and noncompliance with debt covenants.

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+ Details

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Current assets:
Unrestricted cash and cash equivalents	$ 1,637,321	$ 1,592,391
Restricted cash	44	44
Investment securities available-for-sale, at fair value	0	24,152
Settlement assets	718,189	616,172
Accounts receivable, net	145,822	132,007
Prepaid expenses and other assets	55,489	63,424
Income tax receivable	12,661	0
Total current assets	2,569,526	2,428,190
Investment securities available-for-sale, at fair value	2,326,288	2,008,650
Loans to bank customers, net of allowance for credit losses of $21,988 and $17,542 as of September 30, 2025 and December 31, 2024, respectively	37,139	31,961
Prepaid expenses and other assets	158,887	242,707
Property, equipment, and internal-use software, net	200,691	188,363
Operating lease right-of-use assets	2,896	10,823
Deferred expenses	813	1,242
Net deferred tax assets	90,509	124,405
Goodwill and intangible assets	380,451	397,941
Total assets	5,767,200	5,434,282
Current liabilities:
Accounts payable	107,098	103,765
Deposits	4,215,340	4,010,520
Obligations to customers	247,221	236,616
Settlement obligations	53,171	48,482
Amounts due to card issuing banks for overdrawn accounts	0	84
Other accrued liabilities	159,133	87,675
Operating lease liabilities	1,424	2,416
Deferred revenue	4,775	6,279
Income tax payable	222	6,648
Total current liabilities	4,788,384	4,502,485
Other accrued liabilities	402	1,045
Operating lease liabilities	1,683	8,641
Notes payable	63,442	48,526
Total liabilities	4,853,911	4,560,697
Commitments and contingencies (Note 17)
Stockholders’ equity:
Class A common stock, $0.001 par value; 100,000 shares authorized as of September 30, 2025 and December 31, 2024; 55,421 and 54,227 shares issued and outstanding as of September 30, 2025 and December 31, 2024, respectively	56	55
Additional paid-in capital	421,866	408,010
Retained earnings	691,559	743,602
Accumulated other comprehensive loss	(200,192)	(278,082)
Total stockholders’ equity	913,289	873,585
Total liabilities and stockholders’ equity	$ 5,767,200	$ 5,434,282

Restructuring and Other Charges - Restructuring and Related Costs (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Restructuring Cost and Reserve [Line Items]
Restructuring and other charges	$ 19,902	$ 0	$ 19,902	$ 0
Employee severance and benefits
Restructuring Cost and Reserve [Line Items]
Restructuring and other charges	17,947		17,947
Lease termination and related charges
Restructuring Cost and Reserve [Line Items]
Restructuring and other charges	1,603		1,603
Other
Restructuring Cost and Reserve [Line Items]
Restructuring and other charges	$ 352		$ 352

- Definition

Amount of expenses associated with exit or disposal activities pursuant to an authorized plan. Excludes expenses related to a discontinued operation or an asset retirement obligation.

+ References + Details

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References + Details

Leases - Schedule of Maturities of Operating Leases (Details) $ in Thousands	Sep. 30, 2025 USD ($)
Operating Leases
Remainder of 2025	$ 1,218
2026	438
2027	408
2028	275
2029	271
Thereafter	904
Total	3,514
Less: imputed interest	(407)
Total lease liabilities	$ 3,107

Leases - Schedule of Additional Information of Right of Use Assets and Related Lease Liabilities (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2025 USD ($)
Leases [Abstract]
Cash paid for operating lease liabilities (in thousands)	$ 2,064
Weighted average remaining lease term (years)	4 years 3 months 3 days
Weighted average discount rate	4.50%

Investment Securities - Schedule of Maturities (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Amortized cost
Due after one year through five years	$ 90,496
Due after five years through ten years	63,730
Due after ten years	53,460
Mortgage and asset-backed securities	2,375,087
Amortized cost	2,582,773	$ 2,400,781
Fair value
Due after one year through five years	81,270
Due after five years through ten years	55,202
Due after ten years	41,887
Mortgage and asset-backed securities	2,147,929
Fair value	$ 2,326,288	$ 2,032,802

CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Statement of Financial Position [Abstract]
Allowance for loan losses	$ 21,988	$ 17,542
Common stock, par value (in usd per share)	$ 0.001	$ 0.001
Common stock, shares authorized (in shares)	100,000,000	100,000,000
Common stock, shares issued (in shares)	55,421,000	54,227,000
Common stock, shares outstanding (in shares)	55,421,000	54,227,000

Equity Method Investments - Narrative (Details) $ in Thousands	1 Months Ended	3 Months Ended		9 Months Ended
	Apr. 30, 2025 USD ($)	Sep. 30, 2025 USD ($)	Sep. 30, 2024 USD ($)	Sep. 30, 2025 USD ($)	Sep. 30, 2024 USD ($)	Dec. 31, 2024 USD ($)	Jan. 02, 2020 USD ($)
Schedule of Equity Method Investments [Line Items]
Income (loss) in equity method investments				$ (81,901)	$ (11,931)
TailFin Labs
Schedule of Equity Method Investments [Line Items]
Equity method investment, percentage of interest of any net profits				0.20
Equity method investment, percentage of interest of any net losses				1
Equity method investments		$ 46,700		$ 46,700		$ 128,400
Income (loss) in equity method investments		(3,191)	$ (4,424)	(81,700)	$ (12,339)
Investment Held By Bank
Schedule of Equity Method Investments [Line Items]
Equity method investments		$ 3,100		3,100		$ 3,200
Walmart Program Agreement
Schedule of Equity Method Investments [Line Items]
Renewal agreement term	1 year
Walmart Program Agreement \| TailFin Labs
Schedule of Equity Method Investments [Line Items]
Ownership percentage							20.00%
Capital contributions, authorized amount							$ 35,000
Non-refundable incentive payment	$ 70,000			$ 70,000

Restructuring and Other Charges - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Restructuring and Related Activities [Abstract]
Restructuring and other charges	$ 19,902	$ 0	$ 19,902	$ 0

- Definition

Amount of expenses associated with exit or disposal activities pursuant to an authorized plan. Excludes expenses related to a discontinued operation or an asset retirement obligation.

+ References + Details

Segment Information - Schedule of Reconciliations of Segment Profit to Income (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Segment Reporting Information [Line Items]
Revenues	$ 494,826	$ 409,743	$ 1,557,876	$ 1,268,852
Loss before income taxes	(35,724)	(8,214)	(64,992)	(30,396)
Reconciliation to loss before income taxes
Depreciation and amortization of property, equipment and internal-use software			47,530	47,732
Stock based compensation and related employer taxes	5,300	8,200	14,000	24,100
Amortization of acquired intangible assets			15,599	16,295
Restructuring and other charges	19,902	0	19,902	0
Operating (loss) income	(32,831)	(2,932)	41,313	(16,045)
Interest expense, net	1,555	1,577	4,572	4,306
Other (expense), net	(1,338)	(3,705)	(101,733)	(10,045)
Loss before income taxes	(35,724)	(8,214)	(64,992)	(30,396)
Operating Segments
Segment Reporting Information [Line Items]
Revenues	491,853	406,019	1,548,981	1,255,998
Loss before income taxes	23,571	28,315	159,555	121,545
Reconciliation to loss before income taxes
Loss before income taxes	23,571	28,315	159,555	121,545
Segment Reconciling Items
Segment Reporting Information [Line Items]
Revenues	4,554	4,346	13,544	14,492
Other income	(1,581)	(622)	(4,649)	(1,638)
Reconciliation to loss before income taxes
Depreciation and amortization of property, equipment and internal-use software	16,268	15,473	47,530	47,732
Stock based compensation and related employer taxes	5,274	8,210	14,476	24,429
Amortization of acquired intangible assets	5,200	5,246	15,599	16,295
Impairment charges	1,157	8	2,023	8,528
Legal settlement expenses	2,357	869	4,550	32,896
Other expense	$ 6,244	$ 1,441	$ 14,162	$ 7,710

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Sep. 30, 2025
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Equity Method Investments - Schedule of Statements of Operations (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Schedule of Equity Method Investments [Line Items]
Interest income	$ (1,555)	$ (1,577)	$ (4,572)	$ (4,306)
Sales and marketing expenses	(48,243)	(52,626)	(158,090)	(167,948)
Compensation and professional services	(63,411)	(61,795)	(193,472)	(189,967)
Other	(86,790)	(70,027)	(257,258)	(295,193)
Net loss	(30,791)	(7,840)	(52,043)	(31,805)
Losses in equity method investments			(81,901)	(11,931)
TailFin Labs
Schedule of Equity Method Investments [Line Items]
Interest income	482	1,676	2,531	4,823
Sales and marketing expenses	(2,217)	(2,296)	(6,911)	(8,280)
Compensation and professional services	(1,356)	(3,804)	(7,220)	(8,882)
Other	(100)	0	(100)	0
Net loss	(3,191)	(4,424)	(11,700)	(12,339)
Investor HLBV basis adjustment	0	0	(70,000)	0
Losses in equity method investments	$ (3,191)	$ (4,424)	$ (81,700)	$ (12,339)

- Definition

Amount of income (loss) for proportionate share of equity method investee's income (loss).

+ References + Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

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Debt - Schedule of Debt (Details) - Fixed Rate Senior Notes due 2029 - Senior Notes - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Line of Credit Facility [Line Items]
Senior unsecured notes	$ 65,000	$ 50,000
Less: Unamortized discount and issuance costs	(1,558)	(1,474)
Notes payable, net of unamortized discount and issuance costs	$ 63,442	$ 48,526

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+ Details

- Definition

Amount of unamortized debt discount (premium) and debt issuance costs.

+ References + Details

- Definition

Amount, after deduction of unamortized premium (discount) and debt issuance cost, of long-term debt. Excludes lease obligation.

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+ Details

Debt (Tables)

9 Months Ended

Sep. 30, 2025

Debt Disclosure [Abstract]

Schedule of Debt

The following table provides the outstanding long-term debt balance, at amortized cost:


	September 30, 2025		December 31, 2024
	(In thousands)
Senior unsecured notes	$	65,000	$	50,000
Less: Unamortized discount and issuance costs	(1,558)		(1,474)
Notes payable, net of unamortized discount and issuance costs	$	63,442	$	48,526

Loans to Bank Customers - Narrative (Details) - USD ($) $ in Millions	Sep. 30, 2025	Dec. 31, 2024
Credit Loss [Abstract]
Finance receivables reclassified out of held for sale	$ 3.4
Loans held for sale		$ 3.8

- Definition

Fair value portion of loans held-for-sale including, but not limited to, mortgage loans and finance receivables.

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+ Details

Significant Retailer and Partner Concentration (Tables)

9 Months Ended

Sep. 30, 2025

Risks and Uncertainties [Abstract]

Schedule of Customer Concentrations

Revenues derived from our products sold at retail distributors constituting at least 10% of our total operating revenues were as follows:


	Three Months Ended September 30,		Nine Months Ended September 30,
	2025	2024	2025	2024
Walmart	8%	10%	7%	10%

Segment Information - Narrative (Details)	9 Months Ended
Segment Information - Narrative (Details)	Sep. 30, 2025 segment retail_location
Segment Reporting [Abstract]
Number of reportable segments \| segment	3
Number of retail locations \| retail_location	95,000

Revenues

9 Months Ended

Sep. 30, 2025

Revenue from Contract with Customer [Abstract]

Revenues

As discussed in Note 20 — Segment Information, we determine our operating segments based on how our chief operating decision maker manages our operations, makes operating decisions and evaluates operating performance. Within our segments, we believe that the nature, amount, timing and uncertainty of our revenue and cash flows and how they are affected by economic factors can be further illustrated based on the timing in which revenue for each of our products and services is recognized. Our products and services are only offered to customers within the United States and certain U.S. territories. The following tables disaggregate our revenues earned from external customers by each of our reportable segments:


	Three Months Ended September 30, 2025
	B2B Services		Consumer Services		Money Movement Services		Total
Timing of recognition	(In thousands)
Transferred point in time	$	41,384	$	66,081	$	32,184	$	139,649
Transferred over time	311,402		20,296		811		332,509
Operating revenues (1)	$	352,786	$	86,377	$	32,995	$	472,158


	Three Months Ended September 30, 2024
	B2B Services		Consumer Services		Money Movement Services		Total
Timing of recognition	(In thousands)
Transferred point in time	$	38,617	$	70,325	$	33,965	$	142,907
Transferred over time	224,647		25,251		861		250,759
Operating revenues (1)	$	263,264	$	95,576	$	34,826	$	393,666


	Nine Months Ended September 30, 2025
	B2B Services		Consumer Services		Money Movement Services		Total
Timing of recognition	(In thousands)
Transferred point in time	$	117,509	$	203,509	$	197,814	$	518,832
Transferred over time	903,662		67,156		2,428		973,246
Operating revenues (1)	$	1,021,171	$	270,665	$	200,242	$	1,492,078


	Nine Months Ended September 30, 2024
	B2B Services		Consumer Services		Money Movement Services		Total
Timing of recognition	(In thousands)
Transferred point in time	$	108,369	$	210,797	$	195,914	$	515,080
Transferred over time	631,067		76,837		2,415		710,319
Operating revenues (1)	$	739,436	$	287,634	$	198,329	$	1,225,399


(1)			Excludes net interest income, a component of total operating revenues, as it is outside the scope of ASC 606, Revenues. Also excludes the effects of inter-segment revenues.

Note 3—Revenues (continued)

Revenues recognized at a point in time are comprised of interchange fees, ATM fees, overdraft protection fees, other similar accountholder transaction-based fees, and substantially all of our cash processing revenues. Revenues recognized over time consists of new card fees, monthly maintenance fees, revenue earned from gift cards and substantially all BaaS (as defined herein) partner program management service fees.

As presented on our consolidated balance sheets, we record deferred revenue for any upfront payments received in advance of our performance obligations being satisfied. These contract liabilities consist principally of unearned new card fees and monthly maintenance fees. We recognized approximately $0.1 million and $0.2 million in revenue for the three months ended September 30, 2025 and 2024, respectively, and $2.9 million and $3.7 million for the nine months ended September 30, 2025 and 2024, respectively, that were included in deferred revenue at the beginning of the respective periods and did not recognize any revenue during these periods from performance obligations satisfied in previous periods. Substantially all of the deferred revenue balances at the beginning of the respective periods are recognized in the first half of each year. Changes in the deferred revenue balance are driven primarily by the amount of new card fees recognized during the period, and the degree to which these reductions to the deferred revenue balance are offset by the deferral of new card fees associated with cards sold during the period.

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

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Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Loans to Bank Customers (Tables)

9 Months Ended

Sep. 30, 2025

Credit Loss [Abstract]

Schedule of Past Due Financing Receivables

The following table presents total outstanding loans, gross of the related allowance for credit losses, and a summary of the related payment status:


	30-59 Days Past Due			60-89 Days Past Due			90 Days or More Past Due			Total Past Due			Total Current or Less Than 30 Days Past Due			Total Outstanding
	(In thousands)
September 30, 2025
Residential	$	—		$	—		$	—		$	—		$	7,630		$	7,630
Commercial	—			—			—			—			2,645			2,645
Installment	—			—			—			—			5,956			5,956
Consumer	1,918			—			—			1,918			29,925			31,843
Secured credit card	585			700			2,025			3,310			7,743			11,053
Total loans	$	2,503		$	700		$	2,025		$	5,228		$	53,899		$	59,127

Percentage of outstanding	4.2		%	1.2		%	3.4		%	8.8		%	91.2		%	100.0		%

December 31, 2024
Residential	$	1		$	—		$	—		$	1		$	6,874		$	6,875
Commercial	—			—			—			—			2,585			2,585
Installment	—			933			—			933			4,506			5,439
Consumer	1,668			—			—			1,668			23,868			25,536
Secured credit card	700			700			2,536			3,936			5,132			9,068
Total loans	$	2,369		$	1,633		$	2,536		$	6,538		$	42,965		$	49,503

Percentage of outstanding	4.8		%	3.3		%	5.1		%	13.2		%	86.8		%	100.0		%

Schedule of Nonperforming Loans

The following table presents the carrying value, gross of the related allowance for credit losses, of our nonperforming loans. See Note 2 — Summary of Significant Accounting Policies to the Consolidated Financial Statements of our Annual Report on Form 10-K for the year ended December 31, 2024 for further information on the criteria for classification as nonperforming.


	September 30, 2025		December 31, 2024
	(In thousands)
Residential	$	21	$	34

Secured credit card	2,025		2,536
Total loans	$	2,046	$	2,570

Schedule of Financing Receivable Credit Quality Indicators

The table below presents the carrying value, gross of the related allowance for credit losses, of our loans within the primary credit quality indicators related to our loan portfolio:


	September 30, 2025				December 31, 2024
	Non-Classified		Classified		Non-Classified		Classified
	(In thousands)
Residential	$	7,609	$	21	$	6,841	$	34
Commercial	2,645		—		2,585		—
Installment	5,956		—		5,439		—
Consumer	31,843		—		25,536		—
Secured credit card	9,028		2,025		6,532		2,536
Total loans	$	57,081	$	2,046	$	46,933	$	2,570

Schedule of Allowance for Loan Losses

Activity in the allowance for credit losses on our loan portfolio consisted of the following:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
	(In thousands)
Balance, beginning of period	$	22,404	$	17,360	$	17,542	$	11,383
Provision for loans	4,054		5,724		19,138		22,471
Loans charged off	(4,485)		(5,340)		(14,772)		(16,240)
Recoveries of loans previously charged off	15		34		80		164
Balance, end of period	$	21,988	$	17,778	$	21,988	$	17,778

Stock-Based Compensation

9 Months Ended

Sep. 30, 2025

Share-Based Payment Arrangement [Abstract]

Stock-Based Compensation

We currently grant restricted stock unit awards to employees, directors and non-employee consultants under our 2010 Equity Incentive Plan and from time to time may also grant stock option awards. Through our 2010 Employee Stock Purchase Plan, employees are also able to purchase shares of our Class A common stock at a discount through payroll deductions. We have reserved shares of our Class A common stock for issuance under these plans. The total stock-based compensation expense recognized was $5.3 million and $8.2 million for the three months ended September 30, 2025 and 2024, respectively, and $14.0 million and $24.1 million for the nine months ended September 30, 2025 and 2024, respectively.

Restricted Stock Units

Restricted stock unit activity for awards subject to only service conditions was as follows for the nine months ended September 30, 2025:


	Shares	Weighted-Average Grant-Date Fair Value
	(In thousands, except per share data)
Outstanding at December 31, 2024	3,077	$	12.23
Restricted stock units granted	2,549	8.00
Restricted stock units vested	(1,229)	14.06
Restricted stock units canceled	(485)	10.84
Outstanding at September 30, 2025	3,912	$	9.07

Note 12—Stock-Based Compensation (continued)

Performance-Based Restricted Stock Units

Performance-based restricted stock unit activity for the nine months ended September 30, 2025 was as follows:


	Shares	Weighted-Average Grant-Date Fair Value
	(In thousands, except per share data)
Outstanding at December 31, 2024	1,569	$	12.73
Performance restricted stock units granted	111	7.83

Performance restricted stock units canceled	(936)	12.58

Outstanding at September 30, 2025	744	$	12.18

We grant performance-based restricted stock units to certain employees that are subject to the attainment of pre-established internal performance conditions, market conditions, or a combination thereof (collectively referred to herein as "performance-based restricted stock units"). The actual number of shares subject to the award is determined at the end of the performance period and may range from 0% to 200% of the target shares granted depending upon the terms of the award. Compensation expense related to these awards is recognized using the accelerated attribution method over the vesting period based on the grant date fair value of the award.

Income Taxes

9 Months Ended

Sep. 30, 2025

Income Tax Disclosure [Abstract]

Income Taxes

Our income tax benefit for the nine months ended September 30, 2025 and income tax expense for the nine months ended September 30, 2024 differs from the amount computed by applying the statutory federal income tax rate to income before income taxes. The sources and tax effects of the differences are as follows:


	Nine Months Ended September 30,
	2025		2024
U.S. federal statutory tax rate	21.0	%	21.0	%
State income taxes, net of federal tax benefit	4.2		6.1
Foreign tax rate differential	(1.5)		1.4
General business credits	0.9		11.6
IRC 162(m) limitation	0.6		3.8
Stock-based compensation	(2.4)		(10.0)
Bank-owned life insurance income	1.5		2.8
Bank-owned life insurance surrender	—		(7.4)
Nondeductible expenses and penalties	(0.2)		(32.3)
Global intangible low-tax income tax	—		(1.5)
Change in valuation allowance	(4.1)		—
Other	(0.1)		(0.1)
Effective tax rate	19.9	%	(4.6)	%

The effective tax rate for the nine months ended September 30, 2025 and 2024 differs from the statutory federal income tax rate of 21%, primarily due to state income taxes, net of federal tax benefits, general business credits, stock-based compensation, and the Internal Revenue Code (the "IRC") 162(m) limitation on the deductibility of executive compensation. The net increase in the effective tax rate for the nine months ended September 30, 2025 from the prior year comparable period was due to several factors, including an increase of $0.8 million in the amount of compensation expense that was subject to the IRC 162(m) limitation on the deductibility of certain executive compensation, an increase of $2.6 million in the valuation allowance on the deferred tax assets of our China subsidiary, a lower tax rate benefit due to a decrease of $1.0 million in general business credits, and a lower tax rate benefit from the cash surrender value in bank-owned life insurance policies. These increases were partially offset by a decrease of $1.2 million decrease in tax expense associated with shortfalls from stock-based compensation, a decrease of $0.9 million in state income taxes expense, net of federal benefits, a decrease of $9.7 million in tax expense from nondeductible expenses and penalties primarily related to the tax effect associated with the civil money penalty we incurred in 2024 for our Consent Order received from the Federal Reserve Board, and a decrease of $2.3 million related to bank-owned life insurance surrender penalties we incurred in connection with the surrender and restructuring of our existing bank-owned life insurance policies we completed in 2024.

Note 10—Income Taxes (continued)

We have made a policy election to account for Global Intangible Low-Taxed Income ("GILTI") in the year the GILTI tax is incurred. For the nine months ended September 30, 2025 and 2024, the provision for GILTI tax expense was not material to our financial statements.

On July 4, 2025, H.R. 1, commonly referred to as the “One Big Beautiful Bill Act" (“OBBBA”) was signed into law, enacting significant changes to the U.S. federal tax code with various effective dates from 2025 to 2027. The OBBBA introduced several provisions that may affect our future financial results, including an elective deduction for domestic research expenditures, reinstatement of elective 100% first-year bonus depreciation, and modifications to GILTI, among other provisions. A quantitative estimate of the specific financial effects cannot be reasonably determined at this time due to the complexity of the changes in the tax reform. The impact of the tax provisions contained in the OBBBA will depend on our facts in each year and anticipated guidance from the U.S. Department of the Treasury. We are currently evaluating the impact of these tax law changes on our effective tax rate and deferred tax assets in 2025 and future periods. We will continue to monitor additional guidance as it becomes available and reflect the impact in future periods as appropriate.

We establish a valuation allowance when we consider it more-likely-than-not that some portion or all of the deferred tax assets will not be realized. As of September 30, 2025, we have a valuation allowance recorded against a portion of our unrealized loss on equity securities as we believe it is more-likely-than-not that the tax benefits related to this portion of the loss will not be realized. In addition, during the current period ended September 30, 2025, we recorded an increase in the valuation allowance related to the deferred tax assets of our China subsidiary. As a result of our plan to exit our operational activities in China, we determined that it is no longer more-likely-than-not that its net operating loss carryforwards and other related tax attributes will be realized. As of September 30, 2024, we did not have a valuation allowance on any of our deferred tax assets as we believed it was more-likely-than-not that we would realize the benefits of our deferred tax assets.

We are subject to examination by the Internal Revenue Service (the "IRS"), and various state tax authorities. We remain subject to examination of our federal income tax returns for the years ended December 31, 2017 through 2024. We generally remain subject to examination of our various state income tax returns for a period of four to five years from the respective dates that the returns were filed. The IRS initiated an examination of our 2017 U.S. federal tax return during the second quarter ended June 30, 2020. In October 2025, we reached a tentative settlement agreement with the IRS related to the examination of our 2017 U.S. federal tax return. As of the issuance of these financial statements, the IRS has not provided their formal settlement agreement, but we expect to receive it by December 31, 2025. The net impact of the settlement agreement will be recognized in the fourth quarter of 2025 and we do not expect that this settlement will have a material impact on our consolidated financial statements.

As of September 30, 2025, we had federal net operating loss carryforwards of approximately $11.1 million, state net operating loss carryforwards of approximately $120.1 million, and capital loss carryforwards of approximately $0.1 million which will be available to offset future income. If not used, the federal net operating losses will expire between 2030 and 2034. Of our total state net operating loss carryforwards, approximately $62.6 million will expire between 2028 and 2044, while the remaining balance of approximately $57.5 million does not expire and carries forward indefinitely. The capital loss carryforwards will expire in 2028. The net operating losses are subject to an annual IRC Section 382 limitation, which restricts their utilization against taxable income in future periods. In addition, we have state business tax credits of approximately $22.7 million that can be carried forward indefinitely and other state business tax credits of approximately $0.3 million that will begin expiring on December 31, 2025 and continue to expire through December 31, 2027.

Note 10—Income Taxes (continued)

As of September 30, 2025 and December 31, 2024, we had a liability of $13.5 million and $12.5 million, respectively, for unrecognized tax benefits related to various federal and state income tax matters excluding interest, penalties and related tax benefits. The reconciliation of the beginning unrecognized tax benefits balance to the ending balance is as follows:


	Nine Months Ended September 30,
	2025		2024
	(In thousands)
Beginning balance	$	12,541	$	12,109

Increases related to positions taken during the current year	966		1,380
Decreases related to positions settled with tax authorities	—		(86)

Ending balance	$	13,507	$	13,403

The total amount of unrecognized tax benefits that, if recognized, would affect the effective tax rate	$	12,922	$	12,884

As of September 30, 2025 and 2024, we recognized accrued interest and penalties related to unrecognized tax benefits of approximately $2.2 million and $1.8 million, respectively.

- Definition

The entire disclosure for income tax.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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Reference 2: http://www.xbrl.org/2003/role/disclosureRef
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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Accounts Receivable - Schedule of Reserve For Uncollectible Overdrawn Accounts (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Uncollectible Overdrawn Accounts [Roll Forward]
Provision for uncollectible overdrawn accounts from purchase transactions			$ 11,247	$ 15,509
Reserve for Uncollectible Overdrawn Accounts From Purchase Transactions
Uncollectible Overdrawn Accounts [Roll Forward]
Balance, beginning of period	$ 1,957	$ 2,737	1,741	5,281
Provision for uncollectible overdrawn accounts from purchase transactions	4,637	4,248	11,247	15,509
Charge-offs	(5,326)	(4,496)	(11,720)	(18,301)
Balance, end of period	$ 1,268	$ 2,489	$ 1,268	$ 2,489

Investment Securities - Narrative (Details) $ in Millions	9 Months Ended
Investment Securities - Narrative (Details) $ in Millions	Sep. 30, 2025 USD ($)
Investments, Debt and Equity Securities [Abstract]
Final settlement of the securities sold	$ 24.8

Stockholders' Equity (Details) - Common Class A - USD ($)	9 Months Ended
	Sep. 30, 2025	Feb. 28, 2022
Class of Stock [Line Items]
Authorized amount		$ 100,000,000
Remaining authorized amount	$ 4,500,000
Repurchases of Class A Common Stock	$ 0

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

- Definition

Equity impact of the value of stock that has been repurchased during the period and has not been retired and is not held in treasury. Some state laws may mandate the circumstances under which an entity may acquire its own stock and prescribe the accounting treatment therefore. This element is used when state law does not recognize treasury stock.

+ References + Details

Fair Value Measurements (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Investment securities:
Loans held for sale		$ 3,800
Recurring
Investment securities:
Loans held for sale		3,849
Total assets	$ 2,326,288	2,036,651
Recurring \| Corporate bonds
Investment securities:
Available-for-sale securities		9,890
Recurring \| Agency bond securities
Investment securities:
Available-for-sale securities	155,707	202,496
Recurring \| Agency mortgage-backed securities
Investment securities:
Available-for-sale securities	1,826,869	1,797,573
Recurring \| Municipal bonds
Investment securities:
Available-for-sale securities	22,652	22,843
Recurring \| Asset-backed securities
Investment securities:
Available-for-sale securities	321,060
Recurring \| Level 1
Investment securities:
Loans held for sale		0
Total assets	0	0
Recurring \| Level 1 \| Corporate bonds
Investment securities:
Available-for-sale securities		0
Recurring \| Level 1 \| Agency bond securities
Investment securities:
Available-for-sale securities	0	0
Recurring \| Level 1 \| Agency mortgage-backed securities
Investment securities:
Available-for-sale securities	0	0
Recurring \| Level 1 \| Municipal bonds
Investment securities:
Available-for-sale securities	0	0
Recurring \| Level 1 \| Asset-backed securities
Investment securities:
Available-for-sale securities	0
Recurring \| Level 2
Investment securities:
Loans held for sale		0
Total assets	2,326,288	2,032,802
Recurring \| Level 2 \| Corporate bonds
Investment securities:
Available-for-sale securities		9,890
Recurring \| Level 2 \| Agency bond securities
Investment securities:
Available-for-sale securities	155,707	202,496
Recurring \| Level 2 \| Agency mortgage-backed securities
Investment securities:
Available-for-sale securities	1,826,869	1,797,573
Recurring \| Level 2 \| Municipal bonds
Investment securities:
Available-for-sale securities	22,652	22,843
Recurring \| Level 2 \| Asset-backed securities
Investment securities:
Available-for-sale securities	321,060
Recurring \| Level 3
Investment securities:
Loans held for sale		3,849
Total assets	0	3,849
Recurring \| Level 3 \| Corporate bonds
Investment securities:
Available-for-sale securities		0
Recurring \| Level 3 \| Agency bond securities
Investment securities:
Available-for-sale securities	0	0
Recurring \| Level 3 \| Agency mortgage-backed securities
Investment securities:
Available-for-sale securities	0	0
Recurring \| Level 3 \| Municipal bonds
Investment securities:
Available-for-sale securities	0	$ 0
Recurring \| Level 3 \| Asset-backed securities
Investment securities:
Available-for-sale securities	$ 0

Stock-Based Compensation (Tables)

9 Months Ended

Sep. 30, 2025

Share-Based Payment Arrangement [Abstract]

Schedule of Share-based Compensation, Restricted Stock and Restricted Stock Units Activity

Restricted stock unit activity for awards subject to only service conditions was as follows for the nine months ended September 30, 2025:


	Shares	Weighted-Average Grant-Date Fair Value
	(In thousands, except per share data)
Outstanding at December 31, 2024	3,077	$	12.23
Restricted stock units granted	2,549	8.00
Restricted stock units vested	(1,229)	14.06
Restricted stock units canceled	(485)	10.84
Outstanding at September 30, 2025	3,912	$	9.07

Note 12—Stock-Based Compensation (continued)

Performance-Based Restricted Stock Units

Performance-based restricted stock unit activity for the nine months ended September 30, 2025 was as follows:


	Shares	Weighted-Average Grant-Date Fair Value
	(In thousands, except per share data)
Outstanding at December 31, 2024	1,569	$	12.73
Performance restricted stock units granted	111	7.83

Performance restricted stock units canceled	(936)	12.58

Outstanding at September 30, 2025	744	$	12.18

Restructuring and Other Charges (Tables)

9 Months Ended

Sep. 30, 2025

Restructuring and Related Activities [Abstract]

Schedule of Restructuring and Related Costs

Restructuring and other charges is comprised of the following components:


	Three Months Ended September 30,
	2025
	(In thousands)
Employee severance and benefits	$	17,947
Lease termination and related charges	1,603
Other	352
Restructuring and other charges	$	19,902

Schedule of Activity Related to Liabilities Associated with the Restructuring

The following table summarizes activity related to our consolidated balance sheet:


	Employee Severance and Benefits		Lease Termination and Related Charges		Other		Total Restructuring and Other Charges
	(In thousands)
Balance at December 31, 2024	$	—	$	—	$	—	$	—
Charges	17,947		1,603		352		19,902
Payments	—		(197)		—		(197)
Non-cash adjustments	—		(399)		(77)		(476)
Balance at September 30, 2025	$	17,947	$	1,007	$	275	$	19,229

Income Taxes (Tables)

9 Months Ended

Sep. 30, 2025

Income Tax Disclosure [Abstract]

Schedule of Reconciliation of Effective Tax Rate

The sources and tax effects of the differences are as follows:


	Nine Months Ended September 30,
	2025		2024
U.S. federal statutory tax rate	21.0	%	21.0	%
State income taxes, net of federal tax benefit	4.2		6.1
Foreign tax rate differential	(1.5)		1.4
General business credits	0.9		11.6
IRC 162(m) limitation	0.6		3.8
Stock-based compensation	(2.4)		(10.0)
Bank-owned life insurance income	1.5		2.8
Bank-owned life insurance surrender	—		(7.4)
Nondeductible expenses and penalties	(0.2)		(32.3)
Global intangible low-tax income tax	—		(1.5)
Change in valuation allowance	(4.1)		—
Other	(0.1)		(0.1)
Effective tax rate	19.9	%	(4.6)	%

Schedule of Unrecognized Tax Benefits Roll Forward

The reconciliation of the beginning unrecognized tax benefits balance to the ending balance is as follows:


	Nine Months Ended September 30,
	2025		2024
	(In thousands)
Beginning balance	$	12,541	$	12,109

Increases related to positions taken during the current year	966		1,380
Decreases related to positions settled with tax authorities	—		(86)

Ending balance	$	13,507	$	13,403

The total amount of unrecognized tax benefits that, if recognized, would affect the effective tax rate	$	12,922	$	12,884

Investment Securities (Tables)

9 Months Ended

Sep. 30, 2025

Investments, Debt and Equity Securities [Abstract]

Schedule of Available-for-sale Investment Securities

Our available-for-sale investment securities were as follows:


	Amortized cost		Gross unrealized gains		Gross unrealized losses		Fair value
	(In thousands)
September 30, 2025


Agency bond securities	$	179,226	$	—	$	(23,519)	$	155,707
Agency mortgage-backed securities	2,053,068		369		(226,568)		1,826,869
Municipal bonds	28,460		—		(5,808)		22,652
Asset-backed securities	322,019		62		(1,021)		321,060
Total investment securities	$	2,582,773	$	431	$	(256,916)	$	2,326,288

December 31, 2024
Corporate bonds	$	10,000	$	—	$	(110)	$	9,890


Agency bond securities	240,628		—		(38,132)		202,496
Agency mortgage-backed securities	2,121,037		3		(323,467)		1,797,573
Municipal bonds	29,116		—		(6,273)		22,843

Total investment securities	$	2,400,781	$	3	$	(367,982)	$	2,032,802

Schedule of Available-for-sale Securities, Unrealized Loss Position

As of September 30, 2025 and December 31, 2024, the gross unrealized losses and fair values of available-for-sale investment securities that were in unrealized loss positions were as follows:


	Less than 12 months				12 months or more				Total fair value		Total unrealized loss
	Fair value		Unrealized loss		Fair value		Unrealized loss
	(In thousands)
September 30, 2025

Agency bond securities	$	—	$	—	$	155,707	$	(23,519)	$	155,707	$	(23,519)
Agency mortgage-backed securities	628,288		(2,788)		1,071,713		(223,780)		1,700,001		(226,568)
Municipal bonds	—		—		22,652		(5,808)		22,652		(5,808)
Asset-backed securities	285,216		(1,021)		—		—		285,216		(1,021)
Total investment securities	$	913,504	$	(3,809)	$	1,250,072	$	(253,107)	$	2,163,576	$	(256,916)

December 31, 2024
Corporate bonds	$	—	$	—	$	9,890	$	(110)	$	9,890	$	(110)

Agency bond securities	—		—		202,496		(38,132)		202,496		(38,132)
Agency mortgage-backed securities	15,311		(937)		1,781,301		(322,530)		1,796,612		(323,467)
Municipal bonds	—		—		22,843		(6,273)		22,843		(6,273)

Total investment securities	$	15,311	$	(937)	$	2,016,530	$	(367,045)	$	2,031,841	$	(367,982)

Schedule of Maturity Dates for Available-for-Sale Investment Securities

As of September 30, 2025, the contractual maturities of our available-for-sale investment securities were as follows:


	Amortized cost		Fair value
	(In thousands)

Due after one year through five years	$	90,496	$	81,270
Due after five years through ten years	63,730		55,202
Due after ten years	53,460		41,887
Mortgage and asset-backed securities	2,375,087		2,147,929
Total investment securities	$	2,582,773	$	2,326,288

- Definition

Tabular disclosure of investment in debt security measured at fair value with change in fair value recognized in other comprehensive income (available-for-sale).

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
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-Name Accounting Standards Codification
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Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 3: http://www.xbrl.org/2009/role/commonPracticeRef
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+ Details

Accounts Receivable - Schedule of Accounts Receivable, Net (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Jun. 30, 2025	Dec. 31, 2024	Sep. 30, 2024	Jun. 30, 2024	Dec. 31, 2023
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable, net	$ 145,822		$ 132,007
Trade receivables
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable, gross	49,277		35,426
Reserve for uncollectible overdrawn accounts	(43)		0
Accounts receivable, net	49,234		35,426
Overdrawn accountholder balances from purchase transactions
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable, gross	5,174		5,827
Reserve for uncollectible overdrawn accounts	(1,268)	$ (1,957)	(1,741)	$ (2,489)	$ (2,737)	$ (5,281)
Accounts receivable, net	3,906		4,086
Accountholder fees
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable, net	2,467		2,413
Receivables due from card issuing banks
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable, net	1,788		1,757
Fee advances, net
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable, net	9,132		46,588
Other receivables
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable, net	$ 79,295		$ 41,737

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY - USD ($) shares in Thousands, $ in Thousands	Total	Class A Common Stock	Additional Paid-in Capital	Retained Earnings	Accumulated Other Comprehensive Loss
Beginning balance (in shares) at Dec. 31, 2023		52,816
Beginning balance at Dec. 31, 2023	$ 859,350	$ 53	$ 375,980	$ 770,304	$ (286,987)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Common stock issued under stock plans, net of withholdings and related tax effects (in shares)		935
Common stock issued under stock plans, net of withholdings and related tax effects	731	$ 1	730
Stock-based compensation	24,059		24,059
Net loss	(31,805)			(31,805)
Other comprehensive income	79,910				79,910
Ending balance (in shares) at Sep. 30, 2024		53,751
Ending balance at Sep. 30, 2024	932,245	$ 54	400,769	738,499	(207,077)
Beginning balance (in shares) at Jun. 30, 2024		53,707
Beginning balance at Jun. 30, 2024	869,951	$ 54	392,810	746,339	(269,252)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Common stock issued under stock plans, net of withholdings and related tax effects (in shares)		44
Common stock issued under stock plans, net of withholdings and related tax effects	(228)		(228)
Stock-based compensation	8,187		8,187
Net loss	(7,840)			(7,840)
Other comprehensive income	62,175				62,175
Ending balance (in shares) at Sep. 30, 2024		53,751
Ending balance at Sep. 30, 2024	932,245	$ 54	400,769	738,499	(207,077)
Beginning balance (in shares) at Dec. 31, 2024		54,227
Beginning balance at Dec. 31, 2024	873,585	$ 55	408,010	743,602	(278,082)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Common stock issued under stock plans, net of withholdings and related tax effects (in shares)		1,194
Common stock issued under stock plans, net of withholdings and related tax effects	(160)	$ 1	(161)
Stock-based compensation	14,017		14,017
Net loss	(52,043)			(52,043)
Other comprehensive income	77,890				77,890
Ending balance (in shares) at Sep. 30, 2025		55,421
Ending balance at Sep. 30, 2025	913,289	$ 56	421,866	691,559	(200,192)
Beginning balance (in shares) at Jun. 30, 2025		55,388
Beginning balance at Jun. 30, 2025	920,882	$ 55	416,767	722,350	(218,290)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Common stock issued under stock plans, net of withholdings and related tax effects (in shares)		33
Common stock issued under stock plans, net of withholdings and related tax effects	(160)	$ 1	(161)
Stock-based compensation	5,260		5,260
Net loss	(30,791)			(30,791)
Other comprehensive income	18,098				18,098
Ending balance (in shares) at Sep. 30, 2025		55,421
Ending balance at Sep. 30, 2025	$ 913,289	$ 56	$ 421,866	$ 691,559	$ (200,192)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

- Definition

Amount after tax and reclassification adjustments of other comprehensive income (loss).

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- Definition

Amount of equity (deficit) attributable to parent. Excludes temporary equity and equity attributable to noncontrolling interest.

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+ Details

Fair Value of Financial Instruments (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Carrying Value
Financial Assets
Loans to bank customers, net of allowance	$ 37,139	$ 31,961
Financial Liabilities
Deposits	4,215,340	4,010,520
Level 3 \| Fair Value
Financial Assets
Loans to bank customers, net of allowance	36,041	31,705
Level 2 \| Fair Value
Financial Liabilities
Deposits	$ 4,215,043	$ 4,010,185

Organization	9 Months Ended
Organization	Sep. 30, 2025
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Organization	Organization Green Dot Corporation (“we,” “our,” or “us” refer to Green Dot Corporation and its consolidated subsidiaries) is a financial technology platform and registered bank holding company that builds banking and payment solutions to create value, retain and reward customers, and accelerate growth for businesses of all sizes. For more than two decades, we have delivered financial tools and services that address the most pressing financial needs of consumers and businesses, and that transform the way people and businesses manage and move money. Through Green Dot Bank, our wholly-owned subsidiary, we deliver a broad spectrum of financial products to consumers and businesses through our portfolio of brands, including debit, checking, credit, prepaid, and payroll cards, as well as robust money processing services, such as tax refunds, cash deposits and disbursements. We were incorporated in Delaware in 1999 and became a bank holding company under the Bank Holding Company Act and Green Dot Bank became a member bank of the Federal Reserve System in December 2011.

Summary of Significant Accounting Policies (Policies)	9 Months Ended
Summary of Significant Accounting Policies (Policies)	Sep. 30, 2025
Accounting Policies [Abstract]
Basis of Presentation	The accompanying unaudited consolidated financial statements are prepared in accordance with generally accepted accounting principles in the United States of America, or GAAP. We consolidated our wholly-owned subsidiaries and eliminated all significant intercompany balances and transactions. We have also prepared the accompanying unaudited consolidated financial statements in conformity with the instructions to Form 10-Q and Article 10 of Regulation S-X and, consequently, they do not include all of the annual disclosures required by GAAP. Reference is made to our Annual Report on Form 10-K for the year ended December 31, 2024 for additional disclosures, including a summary of our significant accounting policies. There have been no material changes to our previously disclosed significant accounting policies during the nine months ended September 30, 2025 except as disclosed in Note 19 — Restructuring and Other Charges. In our opinion, the accompanying unaudited consolidated financial statements contain all adjustments, consisting of normal and recurring items, necessary for the fair presentation of our financial position, results of operations and cash flows for the interim periods presented.
Use of Estimates	The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting periods. Future events and their effects cannot be predicted with certainty; accordingly, accounting estimates require the exercise of judgment. These financial statements were prepared using information reasonably available as of September 30, 2025 and through the date of this report. The accounting estimates used in the preparation of our consolidated financial statements may change as new events occur, as more experience is acquired, as additional information is obtained, and as our operating environment changes. Actual results may differ from these estimates due to a variety of factors, including those identified under Part II, Item 1A. "Risk Factors" in this report.
Recent Accounting Pronouncements	Recent Accounting Pronouncements Recently adopted accounting pronouncements In December 2023, the Financial Standards Accounting Board ("FASB") issued Accounting Standards Update ("ASU") 2023-09 "Income Taxes (Topic 740): Improvements to Income Tax Disclosures" to expand the disclosure requirements for income taxes, specifically related to the rate reconciliation and income taxes paid. ASU 2023-09 is effective for annual periods beginning January 1, 2025, with early adoption permitted. We adopted this standard on January 1, 2025, which will expand our disclosures beginning with our annual consolidated financial statements for the year ended December 31, 2025, but will not have an impact on our consolidated financial results. Accounting pronouncements not yet adopted In September 2025, the FASB issued ASU 2025-06 "Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Targeted Improvements to the Accounting for Internal-Use Software," which amends the accounting for and disclosure of software costs. The new guidance is effective for annual reporting periods beginning after December 15, 2027, and interim reporting periods within those annual reporting periods, with early adoption permitted. This updated standard is to be applied using a prospective, modified transition, or retrospective application. We are currently evaluating the potential effect that the updated standard will have on our consolidated financial statement and disclosures. Note 2—Summary of Significant Accounting Policies (continued) In November 2024, the FASB issued ASU 2024-03 "Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses," which requires disclosures about specific types of expenses included in the expense captions presented on the consolidated statement of operations, as well as disclosures about selling expenses. The new guidance is effective for annual reporting periods beginning after December 15, 2026, and interim reporting periods beginning after December 15, 2027. This updated standard is to be applied prospectively with the option for retrospective application. We are currently evaluating the potential effect that the updated standard will have on our consolidated financial statement disclosures.
Fair Value of Financial Instruments	Short-term Financial Instruments Our short-term financial instruments consist principally of unrestricted and restricted cash and cash equivalents, settlement assets and obligations, and obligations to customers. These financial instruments are short-term in nature, and, accordingly, we believe their carrying amounts approximate their fair values. Under the fair value hierarchy, these instruments are classified as Level 1. Investment Securities The fair values of investment securities have been derived using methodologies referenced in Note 2–Summary of Significant Accounting Policies to the Consolidated Financial Statements of our Annual Report on Form 10-K for the year ended December 31, 2024. Under the fair value hierarchy, our investment securities are classified as Level 2. Loans We determined the fair values of loans by discounting both principal and interest cash flows expected to be collected using a discount rate commensurate with the risk that we believe a market participant would consider in determining fair value. Under the fair value hierarchy, our loans are classified as Level 3. Deposits The fair value of demand and interest checking deposits and savings deposits is the amount payable on demand at the reporting date. We determined the fair value of time deposits by discounting expected future cash flows using market-derived rates based on our market yields on certificates of deposit, by maturity, at the measurement date. Under the fair value hierarchy, our deposits are classified as Level 2. Debt The fair value of the Notes is based on borrowing rates currently available to a market participant for loans with similar terms, maturity and credit risk. The carrying amount of our outstanding Notes at September 30, 2025 approximates fair value because the interest rate charged is commensurate with current market rates for issuers of similar risk. The fair value of the Notes are classified as a Level 2 liability in the fair value hierarchy.

- Definition

Disclosure of accounting policy for the use of estimates in the preparation of financial statements in conformity with generally accepted accounting principles.

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+ Details

Equity Method Investments (Tables)

9 Months Ended

Sep. 30, 2025

Equity Method Investments and Joint Ventures [Abstract]

Schedule of Equity Method Investments

The following table presents summarized financial information of TailFin's statements of operations.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
	(In thousands)
Interest income	$	482	$	1,676	$	2,531	$	4,823
Sales and marketing expenses	(2,217)		(2,296)		(6,911)		(8,280)
Compensation and professional services	(1,356)		(3,804)		(7,220)		(8,882)
Other	(100)		—		(100)		—
Net loss	(3,191)		(4,424)		(11,700)		(12,339)
Investor HLBV basis adjustment (1)	—		—		(70,000)		—
Equity in losses attributable to TailFin	$	(3,191)	$	(4,424)	$	(81,700)	$	(12,339)


(1)			The incentive payment of $70 million has been recorded as a deferred asset on TailFin’s balance sheet and will be amortized over the revised term of the Agreements through 2033. Under the HLBV method and based on the terms of the agreement, we expensed the amount upon payment.

Fair Value Measurements

9 Months Ended

Sep. 30, 2025

Fair Value Disclosures [Abstract]

Fair Value Measurements

Under applicable accounting guidance, fair value is defined as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date.

We determine the fair values of our financial instruments based on the fair value hierarchy established under applicable accounting guidance, which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. There are three levels of inputs used to measure fair value.

For more information regarding the fair value hierarchy and how we measure fair value, see Note 2–Summary of Significant Accounting Policies to the Consolidated Financial Statements of our Annual Report on Form 10-K for the year ended December 31, 2024.

As of September 30, 2025 and December 31, 2024, our assets carried at fair value on a recurring basis were as follows:


	Level 1		Level 2		Level 3		Total Fair Value
September 30, 2025	(In thousands)
Assets
Investment securities:


Agency bond securities	$	—	$	155,707	$	—	$	155,707
Agency mortgage-backed securities	—		1,826,869		—		1,826,869
Municipal bonds	—		22,652		—		22,652
Asset-backed securities	—		321,060		—		321,060

Total assets	$	—	$	2,326,288	$	—	$	2,326,288

December 31, 2024
Assets
Investment securities:
Corporate bonds	$	—	$	9,890	$	—	$	9,890


Agency bond securities	—		202,496		—		202,496
Agency mortgage-backed securities	—		1,797,573		—		1,797,573
Municipal bonds	—		22,843		—		22,843

Loans held for sale	—		—		3,849		3,849
Total assets	$	—	$	2,032,802	$	3,849	$	2,036,651

We based the fair value of our fixed income securities held as of September 30, 2025 and December 31, 2024 on quoted prices in active markets for similar assets. We had no transfers between Level 1, Level 2 or Level 3 assets or liabilities during the three and nine months ended September 30, 2025 or 2024.

A reconciliation of changes in fair value for Level 3 assets or liabilities are not considered material to these consolidated financial statements and therefore are not presented for any of the periods presented.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

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+ Details

Loans to Bank Customers - Schedule of Credit Quality Indicators (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Non-Classified
Outstanding Loans [Line Items]
Total loans	$ 57,081	$ 46,933
Classified
Outstanding Loans [Line Items]
Total loans	2,046	2,570
Residential \| Non-Classified
Outstanding Loans [Line Items]
Total loans	7,609	6,841
Residential \| Classified
Outstanding Loans [Line Items]
Total loans	21	34
Commercial \| Non-Classified
Outstanding Loans [Line Items]
Total loans	2,645	2,585
Commercial \| Classified
Outstanding Loans [Line Items]
Total loans	0	0
Installment \| Non-Classified
Outstanding Loans [Line Items]
Total loans	5,956	5,439
Installment \| Classified
Outstanding Loans [Line Items]
Total loans	0	0
Consumer \| Non-Classified
Outstanding Loans [Line Items]
Total loans	31,843	25,536
Consumer \| Classified
Outstanding Loans [Line Items]
Total loans	0	0
Secured credit card \| Non-Classified
Outstanding Loans [Line Items]
Total loans	9,028	6,532
Secured credit card \| Classified
Outstanding Loans [Line Items]
Total loans	$ 2,025	$ 2,536

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

Debt - Narrative (Details) - USD ($)		1 Months Ended		3 Months Ended		9 Months Ended		12 Months Ended
Debt - Narrative (Details) - USD ($)	Mar. 15, 2029	Feb. 28, 2025	Oct. 31, 2019	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024	Dec. 31, 2024
Line of Credit \| Revolving Credit Facility
Line of Credit Facility [Line Items]
Facility term			5 years
Notes payable				$ 0		$ 0
Maximum borrowing capacity			$ 100,000,000.0
Interest expense				1,400,000	$ 1,500,000	4,100,000	$ 4,200,000
Fixed Rate Senior Notes due 2029 \| Senior Notes
Line of Credit Facility [Line Items]
Aggregate principal amount				$ 65,000,000		$ 65,000,000		$ 65,000,000
Facility term						5 years		5 years
Interest rate				8.75%		8.75%		8.75%
Redemption price, percentage						100.00%
Fixed Rate Senior Notes due 2029 \| Senior Notes \| Forecast
Line of Credit Facility [Line Items]
Redemption price, percentage	100.00%
Variable Rate Senior Notes Due 2026 \| Senior Notes
Line of Credit Facility [Line Items]
Aggregate principal amount		$ 20,000,000
Variable market rates		6.00%

Segment Information - Schedule of Reportable Segments (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Segment Reporting Information [Line Items]
Total segment revenues	$ 494,826	$ 409,743	$ 1,557,876	$ 1,268,852
Segment expenses
Sales and marketing expenses	48,243	52,626	158,090	167,948
Processing expenses	309,311	228,227	887,841	631,789
Compensation and benefits expenses	63,411	61,795	193,472	189,967
Operating Segments
Segment Reporting Information [Line Items]
Total segment revenues	491,853	406,019	1,548,981	1,255,998
Segment expenses
Sales and marketing expenses	47,496	51,452	155,500	164,051
Processing expenses	298,857	219,348	857,362	605,070
Transaction losses and fraud management	39,990	34,499	128,518	138,693
Customer support and related expenses	19,832	18,581	67,818	51,001
Compensation and benefits expenses	34,580	31,331	100,985	98,695
Other segment items	27,527	22,493	79,243	76,943
Total segment expenses	468,282	377,704	1,389,426	1,134,453
Segment profit	23,571	28,315	159,555	121,545
Operating Segments \| B2B Services
Segment Reporting Information [Line Items]
Total segment revenues	364,223	276,402	1,054,864	769,658
Segment expenses
Sales and marketing expenses	2,777	4,306	9,649	12,238
Processing expenses	290,051	211,158	829,001	577,580
Transaction losses and fraud management	25,565	18,778	77,514	77,434
Customer support and related expenses	16,290	14,424	54,028	37,309
Compensation and benefits expenses	0	0	0	0
Other segment items	0	0	0	0
Total segment expenses	334,683	248,666	970,192	704,561
Segment profit	29,540	27,736	84,672	65,097
Operating Segments \| Consumer Services
Segment Reporting Information [Line Items]
Total segment revenues	88,331	98,046	276,686	295,278
Segment expenses
Sales and marketing expenses	29,853	31,030	94,727	95,548
Processing expenses	8,530	7,893	26,830	26,322
Transaction losses and fraud management	14,953	15,908	45,127	54,805
Customer support and related expenses	3,277	3,826	11,558	11,506
Compensation and benefits expenses	0	0	0	0
Other segment items	0	0	0	0
Total segment expenses	56,613	58,657	178,242	188,181
Segment profit	31,718	39,389	98,444	107,097
Operating Segments \| Money Movement Services
Segment Reporting Information [Line Items]
Total segment revenues	29,819	31,854	190,914	187,967
Segment expenses
Sales and marketing expenses	14,866	16,116	51,124	56,265
Processing expenses	276	297	1,531	1,168
Transaction losses and fraud management	(528)	(187)	5,877	6,454
Customer support and related expenses	265	331	2,232	2,186
Compensation and benefits expenses	0	0	0	0
Other segment items	2,036	2,580	6,308	8,039
Total segment expenses	16,915	19,137	67,072	74,112
Segment profit	12,904	12,717	123,842	113,855
Operating Segments \| Corporate and Other
Segment Reporting Information [Line Items]
Total segment revenues	9,480	(283)	26,517	3,095
Segment expenses
Sales and marketing expenses	0	0	0	0
Processing expenses	0	0	0	0
Transaction losses and fraud management	0	0	0	0
Customer support and related expenses	0	0	0	0
Compensation and benefits expenses	34,580	31,331	100,985	98,695
Other segment items	25,491	19,913	72,935	68,904
Total segment expenses	60,071	51,244	173,920	167,599
Segment profit	$ (50,591)	$ (51,527)	$ (147,403)	$ (164,504)

Deposits

9 Months Ended

Sep. 30, 2025

Deposits [Abstract]

Deposits

Deposits are categorized as non-interest bearing or interest-bearing deposit accounts as follows:


	September 30, 2025		December 31, 2024
	(In thousands)
Non-interest bearing deposit accounts	$	4,078,590	$	3,905,603
Interest-bearing deposit accounts
Checking accounts	121,619		89,256
Savings	6,227		6,270
Secured card deposits	3,044		3,659
Time deposits, denominations greater than or equal to $250	3,670		2,132
Time deposits, denominations less than $250	2,190		3,600
Total interest-bearing deposit accounts	136,750		104,917
Total deposits	$	4,215,340	$	4,010,520

The scheduled contractual maturities for total time deposits are presented in the table below:


	September 30, 2025
	(In thousands)
Due in 2025	$	1,219
Due in 2026	1,239
Due in 2027	1,848
Due in 2028	746
Due in 2029	692
Thereafter	116
Total time deposits	$	5,860

Significant Retailer and Partner Concentration

9 Months Ended

Sep. 30, 2025

Risks and Uncertainties [Abstract]

Significant Retailer and Partner Concentration

A credit concentration may exist if customers are involved in similar industries, economic sectors, and geographic regions. Our retail distributors operate in similar economic sectors, but diverse domestic geographic regions. The loss of a significant retail distributor could have a material adverse effect upon our card sales, profitability, and revenue growth.

Revenues derived from our products sold at retail distributors constituting at least 10% of our total operating revenues were as follows:


	Three Months Ended September 30,		Nine Months Ended September 30,
	2025	2024	2025	2024
Walmart	8%	10%	7%	10%

In addition, approximately 67% and 59% of our total operating revenues for the three months ended September 30, 2025 and 2024, respectively, and 62% and 53% for the nine months ended September 30, 2025 and 2024, respectively, were generated from a single BaaS partner, but without a corresponding concentration to our gross profit for the respective periods.

- Definition

The entire disclosure for any concentrations existing at the date of the financial statements that make an entity vulnerable to a reasonably possible, near-term, severe impact. This disclosure informs financial statement users about the general nature of the risk associated with the concentration, and may indicate the percentage of concentration risk as of the balance sheet date.

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+ Details

Leases (Tables)

9 Months Ended

Sep. 30, 2025

Leases [Abstract]

Schedule of Additional Lease Information

Additional information related to our right of use assets and related lease liabilities is as follows:


	September 30, 2025

Cash paid for operating lease liabilities (in thousands)	$	2,064
Weighted average remaining lease term (years)	4.26
Weighted average discount rate	4.5		%

Schedule of Maturities of Operating Lease Liabilities

Maturities of our operating lease liabilities as of September 30, 2025 are as follows:


	Operating Leases
	(In thousands)
Remainder of 2025	$	1,218
2026	438
2027	408
2028	275
2029	271
Thereafter	904
Total	3,514
Less: imputed interest	(407)
Total lease liabilities	$	3,107

Restructuring and Other Charges

9 Months Ended

Sep. 30, 2025

Restructuring and Related Activities [Abstract]

Restructuring and Other Charges

During the third quarter of 2025, we announced a plan to exit our operational activities in China by the end of 2025 as a means of reducing complexity and promoting long-term structural improvements for our business. As a result of this transition, we recorded restructuring and other charges of approximately $19.9 million during the three months ended September 30, 2025. These charges were primarily related to severance and employee benefits and other direct costs associated with the restructuring, including lease related termination costs.

Restructuring and other charges is comprised of the following components:


	Three Months Ended September 30,
	2025
	(In thousands)
Employee severance and benefits	$	17,947
Lease termination and related charges	1,603
Other	352
Restructuring and other charges	$	19,902

We generally recognize employee severance costs when payments are probable and amounts are estimable or when notification occurs. Costs related to contracts without future benefit or subject to termination are recognized at the earlier of the contract termination or cease-use date. Other exit-related costs are recognized as incurred.

Note 19—Restructuring and Other Charges (continued)

Accruals for restructuring liabilities are included in the short term portion of other accrued liabilities on our consolidated balance sheet as of September 30, 2025. The following table summarizes activity related to our consolidated balance sheet:


	Employee Severance and Benefits		Lease Termination and Related Charges		Other		Total Restructuring and Other Charges
	(In thousands)
Balance at December 31, 2024	$	—	$	—	$	—	$	—
Charges	17,947		1,603		352		19,902
Payments	—		(197)		—		(197)
Non-cash adjustments	—		(399)		(77)		(476)
Balance at September 30, 2025	$	17,947	$	1,007	$	275	$	19,229

Income Taxes - Schedule of Effective Tax Rate Reconciliation (Details)	9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024
Income Tax Disclosure [Abstract]
U.S. federal statutory tax rate	21.00%	21.00%
State income taxes, net of federal tax benefit	4.20%	6.10%
Foreign tax rate differential	(1.50%)	1.40%
General business credits	0.90%	11.60%
IRC 162(m) limitation	0.60%	3.80%
Stock-based compensation	(2.40%)	(10.00%)
Bank-owned life insurance income	1.50%	2.80%
Bank-owned life insurance surrender	0.00%	(7.40%)
Nondeductible expenses and penalties	(0.20%)	(32.30%)
Global intangible low-tax income tax	0.00%	(1.50%)
Change in valuation allowance	(4.10%)	0.00%
Other	(0.10%)	(0.10%)
Effective tax rate	19.90%	(4.60%)

Revenues - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
Revenues - Narrative (Details) - USD ($) $ in Millions	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Revenue from Contract with Customer [Abstract]
Contract liabilities, revenue recognized during the period	$ 0.1	$ 0.2	$ 2.9	$ 3.7

Revenues (Tables)

9 Months Ended

Sep. 30, 2025

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregation of Revenue

The following tables disaggregate our revenues earned from external customers by each of our reportable segments:


	Three Months Ended September 30, 2025
	B2B Services		Consumer Services		Money Movement Services		Total
Timing of recognition	(In thousands)
Transferred point in time	$	41,384	$	66,081	$	32,184	$	139,649
Transferred over time	311,402		20,296		811		332,509
Operating revenues (1)	$	352,786	$	86,377	$	32,995	$	472,158


	Three Months Ended September 30, 2024
	B2B Services		Consumer Services		Money Movement Services		Total
Timing of recognition	(In thousands)
Transferred point in time	$	38,617	$	70,325	$	33,965	$	142,907
Transferred over time	224,647		25,251		861		250,759
Operating revenues (1)	$	263,264	$	95,576	$	34,826	$	393,666


	Nine Months Ended September 30, 2025
	B2B Services		Consumer Services		Money Movement Services		Total
Timing of recognition	(In thousands)
Transferred point in time	$	117,509	$	203,509	$	197,814	$	518,832
Transferred over time	903,662		67,156		2,428		973,246
Operating revenues (1)	$	1,021,171	$	270,665	$	200,242	$	1,492,078


	Nine Months Ended September 30, 2024
	B2B Services		Consumer Services		Money Movement Services		Total
Timing of recognition	(In thousands)
Transferred point in time	$	108,369	$	210,797	$	195,914	$	515,080
Transferred over time	631,067		76,837		2,415		710,319
Operating revenues (1)	$	739,436	$	287,634	$	198,329	$	1,225,399


(1)			Excludes net interest income, a component of total operating revenues, as it is outside the scope of ASC 606, Revenues. Also excludes the effects of inter-segment revenues.

Fair Value of Financial Instruments

9 Months Ended

Sep. 30, 2025

Fair Value Disclosures [Abstract]

Fair Value of Financial Instruments

The following describes the valuation technique for determining the fair value of financial instruments, whether or not such instruments are carried at fair value on our consolidated balance sheets.

Short-term Financial Instruments

Our short-term financial instruments consist principally of unrestricted and restricted cash and cash equivalents, settlement assets and obligations, and obligations to customers. These financial instruments are short-term in nature, and, accordingly, we believe their carrying amounts approximate their fair values. Under the fair value hierarchy, these instruments are classified as Level 1.

Investment Securities

The fair values of investment securities have been derived using methodologies referenced in Note 2–Summary of Significant Accounting Policies to the Consolidated Financial Statements of our Annual Report on Form 10-K for the year ended December 31, 2024. Under the fair value hierarchy, our investment securities are classified as Level 2.

Loans

We determined the fair values of loans by discounting both principal and interest cash flows expected to be collected using a discount rate commensurate with the risk that we believe a market participant would consider in determining fair value. Under the fair value hierarchy, our loans are classified as Level 3.

Deposits

The fair value of demand and interest checking deposits and savings deposits is the amount payable on demand at the reporting date. We determined the fair value of time deposits by discounting expected future cash flows using market-derived rates based on our market yields on certificates of deposit, by maturity, at the measurement date. Under the fair value hierarchy, our deposits are classified as Level 2.

Debt

The fair value of the Notes is based on borrowing rates currently available to a market participant for loans with similar terms, maturity and credit risk. The carrying amount of our outstanding Notes at September 30, 2025 approximates fair value because the interest rate charged is commensurate with current market rates for issuers of similar risk. The fair value of the Notes are classified as a Level 2 liability in the fair value hierarchy.

Fair Value of Financial Instruments

The carrying values and fair values of certain financial instruments that were not carried at fair value, excluding short-term financial instruments for which the carrying value approximates fair value, at September 30, 2025 and December 31, 2024 are presented in the table below.


	September 30, 2025				December 31, 2024
	Carrying Value		Fair Value		Carrying Value		Fair Value
	(In thousands)
Financial Assets
Loans to bank customers, net of allowance	$	37,139	$	36,041	$	31,961	$	31,705

Financial Liabilities
Deposits	$	4,215,340	$	4,215,043	$	4,010,520	$	4,010,185

Accounts Receivable - Narrative (Details) $ in Millions	Sep. 30, 2025 USD ($)
Receivables [Abstract]
Other receivables	$ 40

Investment Securities

9 Months Ended

Sep. 30, 2025

Investments, Debt and Equity Securities [Abstract]

Investment Securities

Our available-for-sale investment securities were as follows:


	Amortized cost		Gross unrealized gains		Gross unrealized losses		Fair value
	(In thousands)
September 30, 2025


Agency bond securities	$	179,226	$	—	$	(23,519)	$	155,707
Agency mortgage-backed securities	2,053,068		369		(226,568)		1,826,869
Municipal bonds	28,460		—		(5,808)		22,652
Asset-backed securities	322,019		62		(1,021)		321,060
Total investment securities	$	2,582,773	$	431	$	(256,916)	$	2,326,288

December 31, 2024
Corporate bonds	$	10,000	$	—	$	(110)	$	9,890


Agency bond securities	240,628		—		(38,132)		202,496
Agency mortgage-backed securities	2,121,037		3		(323,467)		1,797,573
Municipal bonds	29,116		—		(6,273)		22,843

Total investment securities	$	2,400,781	$	3	$	(367,982)	$	2,032,802

Note 4—Investment Securities (continued)

As of September 30, 2025 and December 31, 2024, the gross unrealized losses and fair values of available-for-sale investment securities that were in unrealized loss positions were as follows:


	Less than 12 months				12 months or more				Total fair value		Total unrealized loss
	Fair value		Unrealized loss		Fair value		Unrealized loss
	(In thousands)
September 30, 2025

Agency bond securities	$	—	$	—	$	155,707	$	(23,519)	$	155,707	$	(23,519)
Agency mortgage-backed securities	628,288		(2,788)		1,071,713		(223,780)		1,700,001		(226,568)
Municipal bonds	—		—		22,652		(5,808)		22,652		(5,808)
Asset-backed securities	285,216		(1,021)		—		—		285,216		(1,021)
Total investment securities	$	913,504	$	(3,809)	$	1,250,072	$	(253,107)	$	2,163,576	$	(256,916)

December 31, 2024
Corporate bonds	$	—	$	—	$	9,890	$	(110)	$	9,890	$	(110)

Agency bond securities	—		—		202,496		(38,132)		202,496		(38,132)
Agency mortgage-backed securities	15,311		(937)		1,781,301		(322,530)		1,796,612		(323,467)
Municipal bonds	—		—		22,843		(6,273)		22,843		(6,273)

Total investment securities	$	15,311	$	(937)	$	2,016,530	$	(367,045)	$	2,031,841	$	(367,982)

Our investments generally consist of highly rated securities, substantially all of which are directly or indirectly backed by the U.S. federal government, as our investment policy restricts our investments to highly liquid, low credit risk assets. As such, we have not recorded any credit-related impairment loss during the three and nine months ended September 30, 2025 or 2024 on our available-for-sale investment securities. Unrealized losses as of September 30, 2025 and December 31, 2024 are the result of increases in interest rates relative to when they were purchased as our investment portfolio is comprised predominantly of fixed rate securities. Substantially all of the underlying securities within our investment portfolio were in an unrealized loss position as of September 30, 2025 and December 31, 2024 due to the timing of our investment purchases, as a significant portion of our investments were purchased prior to increases in interest rates by the Federal Reserve, and general volatility in market conditions.

Except as disclosed below, we do not currently intend to sell our remaining investments, and we have determined that it is more likely than not that we will not be required to sell our investments before recovery of their amortized cost bases, which may be at maturity.

In April 2025, we sold certain available-for-sale securities in order to reposition the proceeds into higher yielding assets. As a result, we recorded a realized loss of $24.8 million upon final settlement of the securities sold. Realized losses are reflected as a component of other expense, net on our consolidated statement of operations for the nine months ended September 30, 2025.

As of September 30, 2025, the contractual maturities of our available-for-sale investment securities were as follows:


	Amortized cost		Fair value
	(In thousands)

Due after one year through five years	$	90,496	$	81,270
Due after five years through ten years	63,730		55,202
Due after ten years	53,460		41,887
Mortgage and asset-backed securities	2,375,087		2,147,929
Total investment securities	$	2,582,773	$	2,326,288

The expected payments on mortgage-backed and asset-backed securities may not coincide with their contractual maturities because the issuers have the right to call or prepay certain obligations. See Note 2 — Summary of Significant Accounting Policies.

Loans to Bank Customers - Schedule of Nonperforming Loans (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Nonperforming Loans [Line Items]
Nonperforming loans	$ 2,046	$ 2,570
Residential
Nonperforming Loans [Line Items]
Nonperforming loans	21	34
Secured credit card
Nonperforming Loans [Line Items]
Nonperforming loans	$ 2,025	$ 2,536

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

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Reference 9: http://www.xbrl.org/2003/role/exampleRef
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Reference 11: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 13: http://www.xbrl.org/2003/role/exampleRef
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Reference 14: http://www.xbrl.org/2003/role/exampleRef
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+ Details

Loss per Common Share - Schedule of Antidilutive Shares (Details) - shares shares in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Antidilutive Shares [Line Items]
Antidilutive shares (in shares)	659	1,829	942	2,066
Options to purchase Class A common stock
Antidilutive Shares [Line Items]
Antidilutive shares (in shares)	0	1,000	0	1,005
Service-based restricted stock units
Antidilutive Shares [Line Items]
Antidilutive shares (in shares)	31	829	314	1,020
Performance-based restricted stock units
Antidilutive Shares [Line Items]
Antidilutive shares (in shares)	628	0	628	41

Deposits - Schedule of Deposits (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Noninterest-bearing Deposit Liabilities, by Component [Abstract]
Non-interest bearing deposit accounts	$ 4,078,590	$ 3,905,603
Interest-bearing deposit accounts
Checking accounts	121,619	89,256
Savings	6,227	6,270
Secured card deposits	3,044	3,659
Time deposits, denominations greater than or equal to $250	3,670	2,132
Time deposits, denominations less than $250	2,190	3,600
Total interest-bearing deposit accounts	136,750	104,917
Total deposits	$ 4,215,340	$ 4,010,520

Commitments and Contingencies	9 Months Ended
Commitments and Contingencies	Sep. 30, 2025
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies In the ordinary course of business, we are a party to various legal proceedings, including, from time to time, regulatory, supervisory, and governmental matters as well as actions which are asserted to be maintainable as class action suits, employment claims, and or enforcement actions. We review these actions on an ongoing basis to determine whether it is probable and estimable that a loss has occurred and use that information when making accrual and disclosure decisions. We have provided reserves where necessary for all claims and, based on current knowledge and in part upon the advice of legal counsel, all matters are believed to be adequately covered by insurance, or, if not covered, would not be likely to have a material adverse impact on our financial condition or results of operations. Nonetheless, given the inherent unpredictability of these matters, an adverse outcome could, from time to time, have a material adverse impact on our financial condition or results of operations. Note 17—Commitments and Contingencies (continued) Other Litigation and Claims On December 18, 2019, an alleged class action entitled Koffsmon v. Green Dot Corp., et al., No. 19-cv-10701-DDP-E, was filed in the United States District Court for the Central District of California, against us and two of our former officers. The suit asserts purported claims under Sections 10(b) and 20(a) of the Exchange Act for allegedly misleading statements regarding our business strategy. Plaintiff alleges that defendants made statements that were misleading because they allegedly failed to disclose details regarding our customer acquisition strategy and its impact on our financial performance. The suit is purportedly brought on behalf of purchasers of our securities between May 9, 2018 and November 7, 2019, and seeks compensatory damages, fees and costs. On October 6, 2021, the Court appointed the New York Hotel Trades Council & Hotel Association of New York City, Inc. Pension Fund as lead plaintiff, and on April 1, 2022, plaintiff filed its First Amended Complaint. Defendants filed a motion to dismiss the First Amended Complaint on May 31, 2022, and the motion was denied on March 29, 2024. On September 18, 2025, the parties jointly filed a Notice of Settlement, and on October 17, 2025, plaintiffs filed a motion for preliminary approval of the settlement, which is scheduled to be heard on November 21, 2025. Pursuant to the terms of the settlement (which are subject to final documentation and court approval), we expect to pay $40.0 million to the plaintiffs in resolution of all claims against us and our two former officers. If the settlement is approved by the Court, the settlement amount will be funded from available insurance coverage and this amount, less fees and expenses, will be distributed to purchasers of our securities between May 9, 2018 and November 7, 2019 who file valid proofs of claim under procedures to be implemented by the Court. The expected settlement amount has been recorded as of September 30, 2025 within the current portion of other accrued liabilities on our consolidated financial statements, with a corresponding insurance recovery recorded within accounts receivable, net. On February 18, 2020, a putative shareholder derivative action entitled Hellman v. Streit, et al., No. 20-cv-01572-SVW-PVC was filed, purportedly on behalf of the company, in the United States District Court for the Central District of California, against certain of our current and former officers and directors. The suit asserts claims for breach of fiduciary duty and unjust enrichment, as well as claims under Sections 10(b), 14(a) and 20(a) of the Exchange Act, based largely on the allegations made in the Koffsmon action. The Hellman action seeks to recover, among other things, unspecified compensatory damages on behalf of the company. Pursuant to a stipulated agreement between the parties, the Hellman action is stayed through the close of fact discovery in the Koffsmon action. On July 15, 2024, a putative shareholder derivative action entitled DiBlasio v. Streit, et al., No. 24-cv-05924 was filed, purportedly on behalf of the company, in the United States District Court for the Central District of California, against certain of our current and former officers and directors. A first amended complaint was filed on September 27, 2024. The suit asserts claims for breach of fiduciary duty, abuse of control, and unjust enrichment, as well as claims under Section 14(a) of the Exchange Act, based on the allegations made in Koffsmon action, and on the Consent Order from the Federal Reserve Board. The DiBlasio action seeks to recover, among other things, unspecified compensatory damages on behalf of the company. Pursuant to a stipulated agreement between the parties, the DiBlasio action is stayed through the close of fact discovery in the Koffsmon action. On June 25, 2025, the Court entered an order consolidating the Hellman action and the DiBlasio action, with the Hellman action designated the lead case and the DiBlasio action closed administratively. The consolidated case remains stayed through the close of fact discovery in the Koffsmon action. Due to the inherent uncertainties of litigation, we cannot accurately predict the ultimate outcome of these matters. Given the uncertainty of litigation and the preliminary stage of the Hellman action, we are currently unable to estimate the probability of the outcome of these actions or the range of reasonably possible losses, if any, or the impact on our results of operations, financial condition or cash flows, except as disclosed. Other Legal Matters We monitor federal laws and the laws of all 50 states to identify laws or regulations that apply (or may apply) to our products and services. We have obtained money transmitter licenses (or similar such licenses) where applicable, based on advice of counsel or when we have been requested to do so. If we were found to be in violation of any laws and regulations governing our business, which includes without limitation banking, money transmitters, electronic fund transfers, escheatment, changes in accounting policies, or money laundering in the United States or abroad, we could be subject to penalties or could be forced to change our business practices. Note 17—Commitments and Contingencies (continued) From time to time, we enter into contracts containing provisions that contingently require us to indemnify various parties against claims from third parties. These contracts primarily relate to: (i) contracts with our card issuing banks, under which we are responsible to them for any unrecovered overdrafts on accountholders’ balances; (ii) certain real estate leases, under which we may be required to indemnify property owners for environmental and other liabilities, and other claims arising from our use of the premises; (iii) certain agreements with our officers, directors, and employees, under which we may be required to indemnify these persons for liabilities arising out of their relationship with us; and (iv) contracts under which we may be required to indemnify our retail distributors, suppliers, vendors and other parties with whom we have contracts against claims arising from certain of our actions, omissions, violations of law and/or infringement of patents, trademarks, copyrights and/or other intellectual property rights. Generally, a maximum obligation under these contracts is not explicitly stated. Because the obligated amounts associated with these types of agreements are not explicitly stated, the overall maximum amount of the obligation cannot be reasonably estimated. With the exception of overdrafts on accountholders’ balances, historically, we have not been required to make payments under these and similar contingent obligations, and no liabilities have been recorded for these obligations in our consolidated balance sheets. For additional information regarding overdrafts on accountholders’ balances, refer to Note 5 — Accounts Receivable.

Fair Value of Financial Instruments (Tables)

9 Months Ended

Sep. 30, 2025

Fair Value Disclosures [Abstract]

Schedule of Assets not Carried at Fair Value


	September 30, 2025				December 31, 2024
	Carrying Value		Fair Value		Carrying Value		Fair Value
	(In thousands)
Financial Assets
Loans to bank customers, net of allowance	$	37,139	$	36,041	$	31,961	$	31,705

Financial Liabilities
Deposits	$	4,215,340	$	4,215,043	$	4,010,520	$	4,010,185

Loans to Bank Customers

9 Months Ended

Sep. 30, 2025

Credit Loss [Abstract]

Loans to Bank Customers

The following table presents total outstanding loans, gross of the related allowance for credit losses, and a summary of the related payment status:


	30-59 Days Past Due			60-89 Days Past Due			90 Days or More Past Due			Total Past Due			Total Current or Less Than 30 Days Past Due			Total Outstanding
	(In thousands)
September 30, 2025
Residential	$	—		$	—		$	—		$	—		$	7,630		$	7,630
Commercial	—			—			—			—			2,645			2,645
Installment	—			—			—			—			5,956			5,956
Consumer	1,918			—			—			1,918			29,925			31,843
Secured credit card	585			700			2,025			3,310			7,743			11,053
Total loans	$	2,503		$	700		$	2,025		$	5,228		$	53,899		$	59,127

Percentage of outstanding	4.2		%	1.2		%	3.4		%	8.8		%	91.2		%	100.0		%

December 31, 2024
Residential	$	1		$	—		$	—		$	1		$	6,874		$	6,875
Commercial	—			—			—			—			2,585			2,585
Installment	—			933			—			933			4,506			5,439
Consumer	1,668			—			—			1,668			23,868			25,536
Secured credit card	700			700			2,536			3,936			5,132			9,068
Total loans	$	2,369		$	1,633		$	2,536		$	6,538		$	42,965		$	49,503

Percentage of outstanding	4.8		%	3.3		%	5.1		%	13.2		%	86.8		%	100.0		%

We offer an optional overdraft protection program service on certain demand deposit account programs that allows customers who opt-in and meet certain criteria to spend up to a pre-authorized amount in excess of their available account balance. When overdrawn, the purchase related balances due on these deposit accounts are reclassified as consumer loans. Fees due from our accountholders for our overdraft service are included as a component of accounts receivable. Overdrawn balances are unsecured and considered immediately due from the customer. Also included in consumer loans are advances made to taxpayers under our tax advance program. These loan balances generally fluctuate over the first half of each year due to the seasonal nature of these advances.

The portion of our secured credit card portfolio that was previously classified as loans held for sale was reclassified to loans to bank customers on our consolidated balance sheet as of September 30, 2025 based on changes in management's intention. These secured card balances, which amounted to approximately $3.4 million upon transfer, were previously included in the long-term portion of prepaid and other assets. As of December 31, 2024, the fair value of the loans held for sale amounted to approximately $3.8 million.

Nonperforming Loans


	September 30, 2025		December 31, 2024
	(In thousands)
Residential	$	21	$	34

Secured credit card	2,025		2,536
Total loans	$	2,046	$	2,570

Note 6—Loans to Bank Customers (continued)

Credit Quality Indicators

We closely monitor and assess the credit quality and credit risk of our loan portfolio on an ongoing basis. We continuously review and update loan risk classifications. We evaluate our loans using non-classified or classified as the primary credit quality indicator. Classified loans include those designated as substandard, doubtful, or loss, consistent with regulatory guidelines. Secured credit card loans are considered classified if they are greater than 90 days past due. However, our secured credit card portfolio is collateralized by cash deposits made by each accountholder in an amount equal to the user's available credit limit, which mitigates the risk of any significant credit losses we expect to incur.

The table below presents the carrying value, gross of the related allowance for credit losses, of our loans within the primary credit quality indicators related to our loan portfolio:


	September 30, 2025				December 31, 2024
	Non-Classified		Classified		Non-Classified		Classified
	(In thousands)
Residential	$	7,609	$	21	$	6,841	$	34
Commercial	2,645		—		2,585		—
Installment	5,956		—		5,439		—
Consumer	31,843		—		25,536		—
Secured credit card	9,028		2,025		6,532		2,536
Total loans	$	57,081	$	2,046	$	46,933	$	2,570

Allowance for Credit Losses

Activity in the allowance for credit losses on our loan portfolio consisted of the following:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
	(In thousands)
Balance, beginning of period	$	22,404	$	17,360	$	17,542	$	11,383
Provision for loans	4,054		5,724		19,138		22,471
Loans charged off	(4,485)		(5,340)		(14,772)		(16,240)
Recoveries of loans previously charged off	15		34		80		164
Balance, end of period	$	21,988	$	17,778	$	21,988	$	17,778

Fair Value Measurements (Tables)

9 Months Ended

Sep. 30, 2025

Fair Value Disclosures [Abstract]

Schedule of Assets and Liabilities Carried at Fair Value

As of September 30, 2025 and December 31, 2024, our assets carried at fair value on a recurring basis were as follows:


	Level 1		Level 2		Level 3		Total Fair Value
September 30, 2025	(In thousands)
Assets
Investment securities:


Agency bond securities	$	—	$	155,707	$	—	$	155,707
Agency mortgage-backed securities	—		1,826,869		—		1,826,869
Municipal bonds	—		22,652		—		22,652
Asset-backed securities	—		321,060		—		321,060

Total assets	$	—	$	2,326,288	$	—	$	2,326,288

December 31, 2024
Assets
Investment securities:
Corporate bonds	$	—	$	9,890	$	—	$	9,890


Agency bond securities	—		202,496		—		202,496
Agency mortgage-backed securities	—		1,797,573		—		1,797,573
Municipal bonds	—		22,843		—		22,843

Loans held for sale	—		—		3,849		3,849
Total assets	$	—	$	2,032,802	$	3,849	$	2,036,651

Investment Securities - Schedule of Continuous Unrealized Loss (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Fair value
Less than 12 months	$ 913,504	$ 15,311
12 months or more	1,250,072	2,016,530
Total fair value	2,163,576	2,031,841
Unrealized loss
Less than 12 months	(3,809)	(937)
12 months or more	(253,107)	(367,045)
Total unrealized loss	(256,916)	(367,982)
Corporate bonds
Fair value
Less than 12 months		0
12 months or more		9,890
Total fair value		9,890
Unrealized loss
Less than 12 months		0
12 months or more		(110)
Total unrealized loss		(110)
Agency bond securities
Fair value
Less than 12 months	0	0
12 months or more	155,707	202,496
Total fair value	155,707	202,496
Unrealized loss
Less than 12 months	0	0
12 months or more	(23,519)	(38,132)
Total unrealized loss	(23,519)	(38,132)
Agency mortgage-backed securities
Fair value
Less than 12 months	628,288	15,311
12 months or more	1,071,713	1,781,301
Total fair value	1,700,001	1,796,612
Unrealized loss
Less than 12 months	(2,788)	(937)
12 months or more	(223,780)	(322,530)
Total unrealized loss	(226,568)	(323,467)
Municipal bonds
Fair value
Less than 12 months	0	0
12 months or more	22,652	22,843
Total fair value	22,652	22,843
Unrealized loss
Less than 12 months	0	0
12 months or more	(5,808)	(6,273)
Total unrealized loss	(5,808)	$ (6,273)
Asset-backed securities
Fair value
Less than 12 months	285,216
12 months or more	0
Total fair value	285,216
Unrealized loss
Less than 12 months	(1,021)
12 months or more	0
Total unrealized loss	$ (1,021)

Income Taxes - Schedule of Rollforward of Unrecognized Tax Benefits (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024
Reconciliation of Unrecognized Tax Benefits [Roll Forward]
Beginning balance	$ 12,541	$ 12,109
Increases related to positions taken during the current year	966	1,380
Decreases related to positions settled with tax authorities	0	(86)
Ending balance	13,507	13,403
The total amount of unrecognized tax benefits that, if recognized, would affect the effective tax rate	$ 12,922	$ 12,884

Leases - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
Leases - Narrative (Details) - USD ($) $ in Millions	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Lessee, Lease, Description [Line Items]
Operating lease expense	$ 0.7	$ 1.0	$ 2.5	$ 2.8
Minimum
Lessee, Lease, Description [Line Items]
Remaining lease term	1 year		1 year
Maximum
Lessee, Lease, Description [Line Items]
Remaining lease term	7 years		7 years

Loss per Common Share (Tables)

9 Months Ended

Sep. 30, 2025

Earnings Per Share [Abstract]

Schedule of Basic and Diluted Earnings Per Share

The calculation of basic and diluted loss per share ("EPS") was as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
	(In thousands, except per share data)
Basic loss per Class A common share
Numerator:
Net loss	$	(30,791)	$	(7,840)	$	(52,043)	$	(31,805)
Denominator:
Weighted-average Class A shares issued and outstanding	55,400		53,722		54,966		53,373
Basic loss per Class A common share	$	(0.56)	$	(0.15)	$	(0.95)	$	(0.60)

Diluted loss per Class A common share
Numerator:
Net loss allocated to Class A common stockholders	$	(30,791)	$	(7,840)	$	(52,043)	$	(31,805)
Denominator:
Weighted-average Class A shares issued and outstanding	55,400		53,722		54,966		53,373
Dilutive potential common shares:

Service-based restricted stock units	—		—		—		—
Performance-based restricted stock units	—		—		—		—
Employee stock purchase plan	—		—		—		—
Diluted weighted-average Class A shares issued and outstanding	55,400		53,722		54,966		53,373
Diluted loss per Class A common share	$	(0.56)	$	(0.15)	$	(0.95)	$	(0.60)

Schedule of Antidilutive Shares

The following table shows the weighted-average number of anti-dilutive shares excluded from the diluted EPS calculation:


	Three Months Ended September 30,		Nine Months Ended September 30,
	2025	2024	2025	2024
	(In thousands)
Class A common stock
Options to purchase Class A common stock	—	1,000	—	1,005
Service-based restricted stock units	31	829	314	1,020
Performance-based restricted stock units	628	—	628	41

Total	659	1,829	942	2,066

Segment Information (Tables)

9 Months Ended

Sep. 30, 2025

Segment Reporting [Abstract]

Schedule of Reportable Segments

The following tables present key financial information for each of our reportable segments for the periods then ended:


	Three Months Ended September 30, 2025
	B2B Services		Consumer Services		Money Movement Services		Corporate and Other		Total
	(In thousands)
Total segment revenues	$	364,223	$	88,331	$	29,819	$	9,480	$	491,853
Segment expenses (1)
Sales and marketing expenses (2)	2,777		29,853		14,866		—		47,496
Processing expenses (3)	290,051		8,530		276		—		298,857
Transaction losses and fraud management (4)	25,565		14,953		(528)		—		39,990
Customer support and related expenses (5)	16,290		3,277		265		—		19,832
Compensation and benefits expenses (6)	—		—		—		34,580		34,580
Other segment items (7)	—		—		2,036		25,491		27,527
Total segment expenses	334,683		56,613		16,915		60,071		468,282
Segment profit	$	29,540	$	31,718	$	12,904	$	(50,591)	$	23,571


	Three Months Ended September 30, 2024
	B2B Services		Consumer Services		Money Movement Services		Corporate and Other		Total
	(In thousands)
Total segment revenues	$	276,402	$	98,046	$	31,854	$	(283)	$	406,019
Segment expenses (1)
Sales and marketing expenses (2)	4,306		31,030		16,116		—		51,452
Processing expenses (3)	211,158		7,893		297		—		219,348
Transaction losses and fraud management (4)	18,778		15,908		(187)		—		34,499
Customer support and related expenses (5)	14,424		3,826		331		—		18,581
Compensation and benefits expenses (6)	—		—		—		31,331		31,331
Other segment items (7)	—		—		2,580		19,913		22,493
Total segment expenses	248,666		58,657		19,137		51,244		377,704
Segment profit	$	27,736	$	39,389	$	12,717	$	(51,527)	$	28,315

Note 20—Segment Information (continued)


	Nine Months Ended September 30, 2025
	B2B Services		Consumer Services		Money Movement Services		Corporate and Other		Total
	(In thousands)
Total segment revenues	$	1,054,864	$	276,686	$	190,914	$	26,517	$	1,548,981
Segment expenses (1)
Sales and marketing expenses (2)	9,649		94,727		51,124		—		155,500
Processing expenses (3)	829,001		26,830		1,531		—		857,362
Transaction losses and fraud management (4)	77,514		45,127		5,877		—		128,518
Customer support and related expenses (5)	54,028		11,558		2,232		—		67,818
Compensation and benefits expenses (6)	—		—		—		100,985		100,985
Other segment items (7)	—		—		6,308		72,935		79,243
Total segment expenses	970,192		178,242		67,072		173,920		1,389,426
Segment profit	$	84,672	$	98,444	$	123,842	$	(147,403)	$	159,555


	Nine Months Ended September 30, 2024
	B2B Services		Consumer Services		Money Movement Services		Corporate and Other		Total
	(In thousands)
Total segment revenues	$	769,658	$	295,278	$	187,967	$	3,095	$	1,255,998
Segment expenses (1)
Sales and marketing expenses (2)	12,238		95,548		56,265		—		164,051
Processing expenses (3)	577,580		26,322		1,168		—		605,070
Transaction losses and fraud management (4)	77,434		54,805		6,454		—		138,693
Customer support and related expenses (5)	37,309		11,506		2,186		—		51,001
Compensation and benefits expenses (6)	—		—		—		98,695		98,695
Other segment items (7)	—		—		8,039		68,904		76,943
Total segment expenses	704,561		188,181		74,112		167,599		1,134,453
Segment profit	$	65,097	$	107,097	$	113,855	$	(164,504)	$	121,545


(1)			The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM.

(2)			Sales and marketing expenses consists primarily of the commissions we pay to our retail distributors, brokers and partners, advertising and marketing expenses, and the costs of manufacturing and distributing card packages, placards and promotional materials to our retail distributors and partners, and personalized debit cards who have activated their cards.

(3)			Processing expenses consist primarily of the fees charged to us by the payment networks, which processes transactions for us, any third-party card processors that maintain the records of our customers' accounts and process transaction authorizations and postings, and any third-party banks that issue or process our accounts.

(4)			Transaction losses and fraud management consist primarily of losses from customer disputed transactions, unrecovered customer purchase transaction overdraft and fraud, and other losses and recoveries on portfolios in our Money Movement Services segment. Fraud management consists of third-party contractors and support costs to manage risk operations.

(5)			Customer support and related expenses consist of third-party contractors hired to conduct call center operations and handle routine customer service inquiries, and the related costs to support our call center operations.

(6)			Compensation and benefits expenses represent the compensation and related benefits, including travel and entertainment, that we provide to our employees and third-party contractors who provide consulting support within our IT operations.

(7)			Other segment items in Money Movement Services consists principally of inter-segment expenses for reload services on the Green Dot Network. Other segment items in Corporate and Other primarily consists of other unallocated corporate operating expenses, such as professional services fees, hosting and software licenses, telephone and communication costs, rent, utilities, and insurance, and elimination of inter-segment expenses.

Note 20—Segment Information (continued)

The reconciliations of total segment revenues to total operating revenues are presented below:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
	(In thousands)
Total segment revenues	$	491,853	$	406,019	$	1,548,981	$	1,255,998
Embedded finance commissions and processing expenses	4,554		4,346		13,544		14,492
Other income	(1,581)		(622)		(4,649)		(1,638)
Total operating revenues	$	494,826	$	409,743	$	1,557,876	$	1,268,852

Segment revenue adjustments represent commissions and certain processing-related costs associated with our embedded finance products and services, which are netted against revenues when evaluating segment performance, as well as certain other investment income earned by our bank, which is included in Corporate and Other.

The reconciliations of segment profit to loss before incomes taxes are presented below:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
	(In thousands)
Total segment profit	$	23,571	$	28,315	$	159,555	$	121,545

Reconciliation to loss before income taxes
Depreciation and amortization of property, equipment and internal-use software	16,268		15,473		47,530		47,732
Stock based compensation and related employer taxes	5,274		8,210		14,476		24,429
Amortization of acquired intangible assets	5,200		5,246		15,599		16,295
Impairment charges	1,157		8		2,023		8,528
Legal settlement expenses	2,357		869		4,550		32,896
Restructuring and other charges	19,902		—		19,902		—
Other expense	6,244		1,441		14,162		7,710
Operating (loss) income	(32,831)		(2,932)		41,313		(16,045)
Interest expense, net	1,555		1,577		4,572		4,306
Other (expense), net	(1,338)		(3,705)		(101,733)		(10,045)
Loss before income taxes	$	(35,724)	$	(8,214)	$	(64,992)	$	(30,396)

Loans to Bank Customers - Schedule of Loan Summary (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 59,127	$ 49,503
Total outstanding (as a percent)	100.00%	100.00%
Total Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 5,228	$ 6,538
Percentage of outstanding (as a percent)	8.80%	13.20%
30-59 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 2,503	$ 2,369
Percentage of outstanding (as a percent)	4.20%	4.80%
60-89 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 700	$ 1,633
Percentage of outstanding (as a percent)	1.20%	3.30%
90 Days or More Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 2,025	$ 2,536
Percentage of outstanding (as a percent)	3.40%	5.10%
Total Current or Less Than 30 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 53,899	$ 42,965
Total current or less than 30 days past due (as a percent)	91.20%	86.80%
Residential
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 7,630	$ 6,875
Residential \| Total Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	1
Residential \| 30-59 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	1
Residential \| 60-89 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Residential \| 90 Days or More Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Residential \| Total Current or Less Than 30 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	7,630	6,874
Commercial
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	2,645	2,585
Commercial \| Total Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Commercial \| 30-59 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Commercial \| 60-89 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Commercial \| 90 Days or More Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Commercial \| Total Current or Less Than 30 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	2,645	2,585
Installment
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	5,956	5,439
Installment \| Total Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	933
Installment \| 30-59 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Installment \| 60-89 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	933
Installment \| 90 Days or More Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Installment \| Total Current or Less Than 30 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	5,956	4,506
Consumer
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	31,843	25,536
Consumer \| Total Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	1,918	1,668
Consumer \| 30-59 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	1,918	1,668
Consumer \| 60-89 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Consumer \| 90 Days or More Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Consumer \| Total Current or Less Than 30 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	29,925	23,868
Secured credit card
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	11,053	9,068
Secured credit card \| Total Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	3,310	3,936
Secured credit card \| 30-59 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	585	700
Secured credit card \| 60-89 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	700	700
Secured credit card \| 90 Days or More Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	2,025	2,536
Secured credit card \| Total Current or Less Than 30 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 7,743	$ 5,132

Deposits - Schedule of Contractual Maturities (Details) $ in Thousands	Sep. 30, 2025 USD ($)
Deposits [Abstract]
Due in 2025	$ 1,219
Due in 2026	1,239
Due in 2027	1,848
Due in 2028	746
Due in 2029	692
Thereafter	116
Total time deposits	$ 5,860

Investment Securities - Schedule of Gross Gains and Losses (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Debt Securities, Available-for-sale [Line Items]
Amortized cost	$ 2,582,773	$ 2,400,781
Gross unrealized gains	431	3
Gross unrealized losses	(256,916)	(367,982)
Fair value	2,326,288	2,032,802
Agency bond securities
Debt Securities, Available-for-sale [Line Items]
Amortized cost	179,226	240,628
Gross unrealized gains	0	0
Gross unrealized losses	(23,519)	(38,132)
Fair value	155,707	202,496
Agency mortgage-backed securities
Debt Securities, Available-for-sale [Line Items]
Amortized cost	2,053,068	2,121,037
Gross unrealized gains	369	3
Gross unrealized losses	(226,568)	(323,467)
Fair value	1,826,869	1,797,573
Corporate bonds
Debt Securities, Available-for-sale [Line Items]
Amortized cost		10,000
Gross unrealized gains		0
Gross unrealized losses		(110)
Fair value		9,890
Municipal bonds
Debt Securities, Available-for-sale [Line Items]
Amortized cost	28,460	29,116
Gross unrealized gains	0	0
Gross unrealized losses	(5,808)	(6,273)
Fair value	22,652	$ 22,843
Asset-backed securities
Debt Securities, Available-for-sale [Line Items]
Amortized cost	322,019
Gross unrealized gains	62
Gross unrealized losses	(1,021)
Fair value	$ 321,060

Loss per Common Share

9 Months Ended

Sep. 30, 2025

Earnings Per Share [Abstract]

Loss per Common Share

The calculation of basic and diluted loss per share ("EPS") was as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
	(In thousands, except per share data)
Basic loss per Class A common share
Numerator:
Net loss	$	(30,791)	$	(7,840)	$	(52,043)	$	(31,805)
Denominator:
Weighted-average Class A shares issued and outstanding	55,400		53,722		54,966		53,373
Basic loss per Class A common share	$	(0.56)	$	(0.15)	$	(0.95)	$	(0.60)

Diluted loss per Class A common share
Numerator:
Net loss allocated to Class A common stockholders	$	(30,791)	$	(7,840)	$	(52,043)	$	(31,805)
Denominator:
Weighted-average Class A shares issued and outstanding	55,400		53,722		54,966		53,373
Dilutive potential common shares:

Service-based restricted stock units	—		—		—		—
Performance-based restricted stock units	—		—		—		—
Employee stock purchase plan	—		—		—		—
Diluted weighted-average Class A shares issued and outstanding	55,400		53,722		54,966		53,373
Diluted loss per Class A common share	$	(0.56)	$	(0.15)	$	(0.95)	$	(0.60)

As a result of our net losses for the three and nine months ended September 30, 2025 and 2024, the dilutive impacts of certain potential common shares were excluded from our dilutive weighted-average shares since their inclusion would have been anti-dilutive.

For the periods presented, we also excluded certain restricted stock units and stock options outstanding, which could potentially dilute basic EPS in the future, from the computation of diluted EPS as their effect was anti-dilutive under the treasury stock method. Additionally, we have excluded any performance-based restricted stock units where the performance contingency has not been met as of the end of the period, or whereby the result of including such awards was anti-dilutive.

Note 13—Loss per Common Share (continued)

The following table shows the weighted-average number of anti-dilutive shares excluded from the diluted EPS calculation:


	Three Months Ended September 30,		Nine Months Ended September 30,
	2025	2024	2025	2024
	(In thousands)
Class A common stock
Options to purchase Class A common stock	—	1,000	—	1,005
Service-based restricted stock units	31	829	314	1,020
Performance-based restricted stock units	628	—	628	41

Total	659	1,829	942	2,066

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME AND LOSS - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Statement of Comprehensive Income [Abstract]
Net loss	$ (30,791)	$ (7,840)	$ (52,043)	$ (31,805)
Other comprehensive (loss) income
Unrealized holding income, net of tax	18,098	62,175	59,286	79,910
Reclassification of losses realized in net income, net of tax	0	0	18,604	0
Comprehensive (loss) income	$ (12,693)	$ 54,335	$ 25,847	$ 48,105

- Definition

Amount after tax of increase (decrease) in equity from transactions and other events and circumstances from net income and other comprehensive income, attributable to parent entity. Excludes changes in equity resulting from investments by owners and distributions to owners.

+ References + Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

- Definition

Amount after tax of reclassification adjustments of other comprehensive income (loss).

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Name Accounting Standards Codification
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Reference 2: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Accounts Receivable (Tables)

9 Months Ended

Sep. 30, 2025

Receivables [Abstract]

Schedule of Accounts Receivable

Accounts receivable, net consisted of the following:


	September 30, 2025		December 31, 2024
	(In thousands)
Trade receivables	$	49,277	$	35,426
Reserve for uncollectible trade receivables	(43)		—
Net trade receivables	49,234		35,426

Overdrawn accountholder balances from purchase transactions	5,174		5,827
Reserve for uncollectible overdrawn accounts from purchase transactions	(1,268)		(1,741)
Net overdrawn accountholder balances from purchase transactions	3,906		4,086

Accountholder fees	2,467		2,413
Receivables due from card issuing banks	1,788		1,757
Fee advances, net	9,132		46,588
Other receivables	79,295		41,737
Accounts receivable, net	$	145,822	$	132,007

Activity in the reserve for uncollectible overdrawn accounts from purchase transactions consisted of the following:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
	(In thousands)
Balance, beginning of period	$	1,957	$	2,737	$	1,741	$	5,281
Provision for uncollectible overdrawn accounts from purchase transactions	4,637		4,248		11,247		15,509
Charge-offs	(5,326)		(4,496)		(11,720)		(18,301)
Balance, end of period	$	1,268	$	2,489	$	1,268	$	2,489

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024
Operating activities
Net loss	$ (52,043)	$ (31,805)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization of property, equipment and internal-use software	47,530	47,732
Amortization of intangible assets	15,599	16,295
Provision for uncollectible overdrawn accounts from purchase transactions	11,247	15,509
Provision for loan losses	19,138	22,471
Stock-based compensation	14,017	24,059
Losses in equity method investments	81,901	11,931
Realized loss on available-for-sale investment securities	24,779	0
Amortization of discount on available-for-sale investment securities	(343)	(1,614)
Impairment of long-lived assets	2,023	4,944
Other	(4,384)	(1,810)
Changes in operating assets and liabilities:
Accounts receivable, net	(25,062)	9,997
Prepaid expenses and other assets	10,847	16,024
Deferred expenses	429	320
Accounts payable and other accrued liabilities	76,311	(24,534)
Deferred revenue	(2,144)	157
Income tax receivable/payable	(18,650)	(4,803)
Other, net	(168)	(478)
Net cash provided by operating activities	201,027	104,395
Investing activities
Purchases of available-for-sale investment securities	(1,083,583)	(11,845)
Proceeds from maturities of available-for-sale securities	146,355	154,682
Proceeds from sales and calls of available-for-sale securities	730,801	273
Payments for property, equipment and internal-use software	(58,696)	(52,168)
Net changes in loans	(20,315)	(24,366)
Investment in TailFin Labs, LLC	0	(35,000)
Proceeds from other investments	0	55,088
Other investing activities	(2,019)	(846)
Net cash (used in) provided by investing activities	(287,457)	85,818
Financing activities
Borrowings on notes payable	14,860	44,551
Borrowings on revolving line of credit	0	238,000
Repayments on revolving line of credit	0	(299,000)
Proceeds from exercise of options and ESPP purchases	2,634	2,719
Taxes paid related to net share settlement of equity awards	(2,794)	(1,988)
Net changes in deposits	204,006	547,477
Net changes in settlement assets and obligations to customers	(86,723)	46,013
Deferred financing costs	(623)	(894)
Net cash provided by financing activities	131,360	576,878
Net increase in unrestricted cash, cash equivalents and restricted cash	44,930	767,091
Unrestricted cash, cash equivalents and restricted cash, beginning of period	1,592,435	686,502
Unrestricted cash, cash equivalents and restricted cash, end of period	1,637,365	1,453,593
Cash paid for interest	8,069	9,896
Cash paid for income taxes	5,516	6,003
Unrestricted cash and cash equivalents	1,637,321	1,453,549
Restricted cash	44	44
Total unrestricted cash, cash equivalents and restricted cash, end of period	$ 1,637,365	$ 1,453,593

Stockholders' Equity	9 Months Ended
Stockholders' Equity	Sep. 30, 2025
Equity [Abstract]
Stockholders' Equity	Stockholders' Equity Stock Repurchase Program In February 2022, our Board of Directors authorized a $100 million increase to our stock repurchase program. As of September 30, 2025, we had an authorized $4.5 million remaining under our stock repurchase program for additional repurchases. There were no repurchases during the nine months ended September 30, 2025.

- Definition

The entire disclosure for equity.

+ References

+ Details

Loss per Common Share - Schedule of Basic and Diluted Earnings Per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Numerator:
Net loss	$ (30,791)	$ (7,840)	$ (52,043)	$ (31,805)
Denominator:
Weighted-average Class A shares issued and outstanding (in shares)	55,400	53,722	54,966	53,373
Basic loss per Class A common share (in usd per share)	$ (0.56)	$ (0.15)	$ (0.95)	$ (0.60)
Numerator:
Net loss allocated to Class A common stockholders	$ (30,791)	$ (7,840)	$ (52,043)	$ (31,805)
Denominator:
Weighted-average Class A shares issued and outstanding (in shares)	55,400	53,722	54,966	53,373
Diluted weighted-average Class A shares issued and outstanding (in shares)	55,400	53,722	54,966	53,373
Diluted loss per Class A common share (in usd per share)	$ (0.56)	$ (0.15)	$ (0.95)	$ (0.60)
Service-based restricted stock units
Denominator:
Dilutive potential common shares (in shares)	0	0	0	0
Performance-based restricted stock units
Denominator:
Dilutive potential common shares (in shares)	0	0	0	0
Employee stock purchase plan
Denominator:
Dilutive potential common shares (in shares)	0	0	0	0

Significant Retailer and Partner Concentration (Details) - Sales Revenue, Net	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Partner concentration risk \| Single BaaS Partner
Concentration Risk [Line Items]
Concentration risk (as percentage)	67.00%	59.00%	62.00%	53.00%
Walmart \| Customer concentration risk
Concentration Risk [Line Items]
Concentration risk (as percentage)	8.00%	10.00%	7.00%	10.00%

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 275
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 18
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Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 275
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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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-Paragraph 20
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Reference 4: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 5: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 6: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 275
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-Name Accounting Standards Codification
-Section 50
-Paragraph 18
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-Section 55
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 954
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-Publisher FASB
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+ Details

- Definition

For an entity that discloses a concentration risk in relation to quantitative amount, which serves as the "benchmark" (or denominator) in the equation, this concept represents the concentration percentage derived from the division.

+ References + Details

Stock-Based Compensation - Schedule of Restricted Stock and Performance Stock Units (Details) shares in Thousands	9 Months Ended
	Sep. 30, 2025 $ / shares shares
Restricted Stock Units (RSUs)
Shares
Outstanding, beginning balance (in shares) \| shares	3,077
Granted (in shares) \| shares	2,549
Vested (in shares) \| shares	(1,229)
Canceled (in shares) \| shares	(485)
Outstanding, ending balance (in shares) \| shares	3,912
Weighted-Average Grant-Date Fair Value
Outstanding, beginning balance (in usd per share) \| $ / shares	$ 12.23
Granted (in usd per share) \| $ / shares	8.00
Vested (in usd per share) \| $ / shares	14.06
Canceled (in usd per share) \| $ / shares	10.84
Outstanding, ending balance (in usd per share) \| $ / shares	$ 9.07
Performance-based restricted stock units
Shares
Outstanding, beginning balance (in shares) \| shares	1,569
Granted (in shares) \| shares	111
Canceled (in shares) \| shares	(936)
Outstanding, ending balance (in shares) \| shares	744
Weighted-Average Grant-Date Fair Value
Outstanding, beginning balance (in usd per share) \| $ / shares	$ 12.73
Granted (in usd per share) \| $ / shares	7.83
Canceled (in usd per share) \| $ / shares	12.58
Outstanding, ending balance (in usd per share) \| $ / shares	$ 12.18

Loans to Bank Customers - Schedule of Allowance for Loan Losses (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Allowance for Loan Losses [Roll Forward]
Balance, beginning of period	$ 22,404	$ 17,360	$ 17,542	$ 11,383
Provision for loans	4,054	5,724	19,138	22,471
Loans charged off	(4,485)	(5,340)	(14,772)	(16,240)
Recoveries of loans previously charged off	15	34	80	164
Balance, end of period	$ 21,988	$ 17,778	$ 21,988	$ 17,778

Restructuring and Other Charges - Summarizes Activity Related to Liabilities (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Restructuring Reserve [Roll Forward]
Beginning Balance			$ 0
Charges	$ 19,902	$ 0	19,902	$ 0
Payments			(197)
Non-cash adjustments			(476)
Ending Balance	19,229		19,229
Employee severance and benefits
Restructuring Reserve [Roll Forward]
Beginning Balance			0
Charges	17,947		17,947
Payments			0
Non-cash adjustments			0
Ending Balance	17,947		17,947
Lease termination and related charges
Restructuring Reserve [Roll Forward]
Beginning Balance			0
Charges	1,603		1,603
Payments			(197)
Non-cash adjustments			(399)
Ending Balance	1,007		1,007
Other
Restructuring Reserve [Roll Forward]
Beginning Balance			0
Charges	352		352
Payments			0
Non-cash adjustments			(77)
Ending Balance	$ 275		$ 275

- Definition

Amount of expenses associated with exit or disposal activities pursuant to an authorized plan. Excludes expenses related to a discontinued operation or an asset retirement obligation.

+ References + Details

Summary of Significant Accounting Policies	9 Months Ended
Summary of Significant Accounting Policies	Sep. 30, 2025
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies Basis of Presentation The accompanying unaudited consolidated financial statements are prepared in accordance with generally accepted accounting principles in the United States of America, or GAAP. We consolidated our wholly-owned subsidiaries and eliminated all significant intercompany balances and transactions. We have also prepared the accompanying unaudited consolidated financial statements in conformity with the instructions to Form 10-Q and Article 10 of Regulation S-X and, consequently, they do not include all of the annual disclosures required by GAAP. Reference is made to our Annual Report on Form 10-K for the year ended December 31, 2024 for additional disclosures, including a summary of our significant accounting policies. There have been no material changes to our previously disclosed significant accounting policies during the nine months ended September 30, 2025 except as disclosed in Note 19 — Restructuring and Other Charges. In our opinion, the accompanying unaudited consolidated financial statements contain all adjustments, consisting of normal and recurring items, necessary for the fair presentation of our financial position, results of operations and cash flows for the interim periods presented. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting periods. Future events and their effects cannot be predicted with certainty; accordingly, accounting estimates require the exercise of judgment. These financial statements were prepared using information reasonably available as of September 30, 2025 and through the date of this report. The accounting estimates used in the preparation of our consolidated financial statements may change as new events occur, as more experience is acquired, as additional information is obtained, and as our operating environment changes. Actual results may differ from these estimates due to a variety of factors, including those identified under Part II, Item 1A. "Risk Factors" in this report. Recent Accounting Pronouncements Recently adopted accounting pronouncements In December 2023, the Financial Standards Accounting Board ("FASB") issued Accounting Standards Update ("ASU") 2023-09 "Income Taxes (Topic 740): Improvements to Income Tax Disclosures" to expand the disclosure requirements for income taxes, specifically related to the rate reconciliation and income taxes paid. ASU 2023-09 is effective for annual periods beginning January 1, 2025, with early adoption permitted. We adopted this standard on January 1, 2025, which will expand our disclosures beginning with our annual consolidated financial statements for the year ended December 31, 2025, but will not have an impact on our consolidated financial results. Accounting pronouncements not yet adopted In September 2025, the FASB issued ASU 2025-06 "Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Targeted Improvements to the Accounting for Internal-Use Software," which amends the accounting for and disclosure of software costs. The new guidance is effective for annual reporting periods beginning after December 15, 2027, and interim reporting periods within those annual reporting periods, with early adoption permitted. This updated standard is to be applied using a prospective, modified transition, or retrospective application. We are currently evaluating the potential effect that the updated standard will have on our consolidated financial statement and disclosures. Note 2—Summary of Significant Accounting Policies (continued) In November 2024, the FASB issued ASU 2024-03 "Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses," which requires disclosures about specific types of expenses included in the expense captions presented on the consolidated statement of operations, as well as disclosures about selling expenses. The new guidance is effective for annual reporting periods beginning after December 15, 2026, and interim reporting periods beginning after December 15, 2027. This updated standard is to be applied prospectively with the option for retrospective application. We are currently evaluating the potential effect that the updated standard will have on our consolidated financial statement disclosures.

Income Taxes - Narrative (Details) - USD ($)	9 Months Ended
Income Taxes - Narrative (Details) - USD ($)	Sep. 30, 2025	Dec. 31, 2024	Sep. 30, 2024	Jun. 30, 2024	Dec. 31, 2023
Operating Loss Carryforwards [Line Items]
Increase in IRC 162(m) limitation	$ 800,000
Change in deferred tax assets valuation allowance	2,600,000
Increase (decrease) in tax credit, amounts	(1,000,000.0)
Decrease in excess tax benefit, shared-based compensation and additional expenses	(1,200,000)
Decrease in state and local income taxes	900,000
Decrease in nondeductible expense	9,700,000
Surrender penalty	2,300,000
Deferred tax assets, valuation allowance				$ 0
Unrecognized tax benefits	13,507,000	$ 12,541,000	$ 13,403,000		$ 12,109,000
Income tax penalties and interest accrued	2,200,000		$ 1,800,000
Capital Loss Carryforward
Operating Loss Carryforwards [Line Items]
Tax credit carryforwards	100,000
State and Local Jurisdiction
Operating Loss Carryforwards [Line Items]
Operating loss carryforwards	120,100,000
State and Local Jurisdiction \| Tax Year 2026 - 2042
Operating Loss Carryforwards [Line Items]
Operating loss carryforwards	62,600,000
State and Local Jurisdiction \| Indefinitely
Operating Loss Carryforwards [Line Items]
Operating loss carryforwards	57,500,000
Tax credit carryforwards	22,700,000
State and Local Jurisdiction \| Tax year 2023-2027
Operating Loss Carryforwards [Line Items]
Tax credit carryforwards	300,000
Domestic Tax Authority
Operating Loss Carryforwards [Line Items]
Operating loss carryforwards	$ 11,100,000
Minimum \| State and Local Jurisdiction \| Internal Revenue Service (IRS)
Operating Loss Carryforwards [Line Items]
Income tax examination, period	4 years
Maximum \| State and Local Jurisdiction \| Internal Revenue Service (IRS)
Operating Loss Carryforwards [Line Items]
Income tax examination, period	5 years

Deposits (Tables)

9 Months Ended

Sep. 30, 2025

Deposits [Abstract]

Schedule of Deposits

Deposits are categorized as non-interest bearing or interest-bearing deposit accounts as follows:


	September 30, 2025		December 31, 2024
	(In thousands)
Non-interest bearing deposit accounts	$	4,078,590	$	3,905,603
Interest-bearing deposit accounts
Checking accounts	121,619		89,256
Savings	6,227		6,270
Secured card deposits	3,044		3,659
Time deposits, denominations greater than or equal to $250	3,670		2,132
Time deposits, denominations less than $250	2,190		3,600
Total interest-bearing deposit accounts	136,750		104,917
Total deposits	$	4,215,340	$	4,010,520

Schedule of Contractual Maturities For Total Time Deposits

The scheduled contractual maturities for total time deposits are presented in the table below:


	September 30, 2025
	(In thousands)
Due in 2025	$	1,219
Due in 2026	1,239
Due in 2027	1,848
Due in 2028	746
Due in 2029	692
Thereafter	116
Total time deposits	$	5,860

CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Operating revenues:
Operating revenues	$ 472,158	$ 393,666	$ 1,492,078	$ 1,225,399
Interest income, net	22,668	16,077	65,798	43,453
Total operating revenues	494,826	409,743	1,557,876	1,268,852
Operating expenses:
Sales and marketing expenses	48,243	52,626	158,090	167,948
Compensation and benefits expenses	63,411	61,795	193,472	189,967
Processing expenses	309,311	228,227	887,841	631,789
Other general and administrative expenses	86,790	70,027	257,258	295,193
Restructuring and other charges	19,902	0	19,902	0
Total operating expenses	527,657	412,675	1,516,563	1,284,897
Operating (loss) income	(32,831)	(2,932)	41,313	(16,045)
Interest expense, net	1,555	1,577	4,572	4,306
Other (expense), net	(1,338)	(3,705)	(101,733)	(10,045)
Loss before income taxes	(35,724)	(8,214)	(64,992)	(30,396)
Income tax (benefit) expense	(4,933)	(374)	(12,949)	1,409
Net loss	$ (30,791)	$ (7,840)	$ (52,043)	$ (31,805)
Basic loss per common share (in usd per share)	$ (0.56)	$ (0.15)	$ (0.95)	$ (0.60)
Diluted loss per common share (in usd per share)	$ (0.56)	$ (0.15)	$ (0.95)	$ (0.60)
Basic weighted-average common shares issued and outstanding (in shares)	55,400	53,722	54,966	53,373
Diluted weighted-average common shares issued and outstanding (in shares)	55,400	53,722	54,966	53,373
Card revenues and other fees
Operating revenues:
Operating revenues	$ 393,063	$ 310,372	$ 1,150,240	$ 878,002
Cash processing revenues
Operating revenues:
Operating revenues	33,766	34,897	201,623	198,447
Interchange revenues
Operating revenues:
Operating revenues	$ 45,329	$ 48,397	$ 140,215	$ 148,950

Leases

9 Months Ended

Sep. 30, 2025

Leases [Abstract]

Leases

Our leases consist of operating lease agreements principally related to our subsidiary office locations. Currently, we do not enter into any financing lease agreements. Our leases have remaining lease terms of approximately less than 1 year to 7 years, some of which generally include renewal options of varying terms.

Our total lease expense amounted to approximately $0.7 million and $1.0 million for the three months ended September 30, 2025 and 2024, respectively, and $2.5 million and $2.8 million for the nine months ended September 30, 2025 and 2024, respectively. Our lease expense is generally based on fixed payments stated within the agreements. Any variable payments for non-lease components and other short term lease expenses are not considered material.

In line with our plan to exit our operational activities in China, we provided notice of early termination for our office facility lease to the lessor during the third quarter of 2025. Consequently, both the operating lease right-of-use asset and the corresponding lease liability were remeasured based on the modified lease term and early termination conditions, which resulted in a reduction in these balances as of September 30, 2025. Refer to Note 19—Restructuring and Other Charges for further information regarding our China subsidiary.

Additional Information

Additional information related to our right of use assets and related lease liabilities is as follows:


	September 30, 2025

Cash paid for operating lease liabilities (in thousands)	$	2,064
Weighted average remaining lease term (years)	4.26
Weighted average discount rate	4.5		%

Maturities of our operating lease liabilities as of September 30, 2025 are as follows:


	Operating Leases
	(In thousands)
Remainder of 2025	$	1,218
2026	438
2027	408
2028	275
2029	271
Thereafter	904
Total	3,514
Less: imputed interest	(407)
Total lease liabilities	$	3,107

Cover Page - shares	9 Months Ended
Cover Page - shares	Sep. 30, 2025	Oct. 31, 2025
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2025
Document Transition Report	false
Entity Registrant Name	GREEN DOT CORP
Entity File Number	001-34819
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	95-4766827
Entity Address, Address Line One	1675 N. Freedom Blvd (200 West) Building 1
Entity Address, City or Town	Provo,
Entity Address, State or Province	UT
Entity Address, Postal Zip Code	84604
City Area Code	(626)
Local Phone Number	765-2000
Title of 12(b) Security	Class A Common Stock, $0.001 par value
Trading Symbol	GDOT
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding (in shares)		55,422,413
Entity Central Index Key	0001386278
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2025
Document Fiscal Period Focus	Q3
Amendment Flag	false

Accounts Receivable

9 Months Ended

Sep. 30, 2025

Receivables [Abstract]

Accounts Receivable

Accounts receivable, net consisted of the following:


	September 30, 2025		December 31, 2024
	(In thousands)
Trade receivables	$	49,277	$	35,426
Reserve for uncollectible trade receivables	(43)		—
Net trade receivables	49,234		35,426

Overdrawn accountholder balances from purchase transactions	5,174		5,827
Reserve for uncollectible overdrawn accounts from purchase transactions	(1,268)		(1,741)
Net overdrawn accountholder balances from purchase transactions	3,906		4,086

Accountholder fees	2,467		2,413
Receivables due from card issuing banks	1,788		1,757
Fee advances, net	9,132		46,588
Other receivables	79,295		41,737
Accounts receivable, net	$	145,822	$	132,007

Included within "other receivables" above is $40 million related to the settlement of a class-action lawsuit. See Note 17—Commitments and Contingencies for further information.

Activity in the reserve for uncollectible overdrawn accounts from purchase transactions consisted of the following:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
	(In thousands)
Balance, beginning of period	$	1,957	$	2,737	$	1,741	$	5,281
Provision for uncollectible overdrawn accounts from purchase transactions	4,637		4,248		11,247		15,509
Charge-offs	(5,326)		(4,496)		(11,720)		(18,301)
Balance, end of period	$	1,268	$	2,489	$	1,268	$	2,489

Stock-Based Compensation - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Employee stock-based compensation	$ 5.3	$ 8.2	$ 14.0	$ 24.1
2010 Equity Incentive Plan \| Minimum \| Performance-based restricted stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Target share percentage for shares issued			0.00%
2010 Equity Incentive Plan \| Maximum \| Performance-based restricted stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Target share percentage for shares issued			200.00%

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

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+ Details

Segment Information

9 Months Ended

Sep. 30, 2025

Segment Reporting [Abstract]

Segment Information

Our Chief Operating Decision Maker (our “CODM” who is our Chief Executive Officer) organizes and manages our businesses primarily on the basis of the channels in which our product and services are offered and uses net revenue and segment profit to assess profitability, segment performance and allocate resources. Segment profit reflects each segment's net revenue less direct costs, such as sales and marketing expenses, processing expenses, transaction losses and fraud management, and customer support and related expenses. Our operations are aggregated amongst three reportable segments: 1) Business to Business ("B2B") Services, 2) Consumer Services, and 3) Money Movement Services.

Our B2B Services segment consists of revenues and expenses derived from (i) our partnerships with prominent consumer and technology companies that make our banking products and services available to their consumers, partners and workforce through integration with our banking platform (the "Banking-as-a-Service", or "BaaS channel"), and (ii) a comprehensive payroll platform that we offer to corporate enterprises (the "Employer channel") to facilitate payments for today’s workforce. Our products and services in this segment include deposit account programs, such as consumer and small business checking accounts and prepaid cards, as well as our disbursement services utilized by our partners.

Our Consumer Services segment consists of revenues and expenses derived from deposit account programs, such as consumer checking accounts, prepaid cards, secured credit cards, and gift cards that we offer to consumers (i) through distribution arrangements with more than 95,000 retail locations and thousands of neighborhood Financial Service Center locations (the "Retail channel"), and (ii) directly through various marketing channels, such as online search engine optimization, online displays, direct mail campaigns, mobile advertising, and affiliate referral programs (the "Direct channel").

Our Money Movement Services segment consists of revenues and expenses generated on a per transaction basis from our services that specialize in facilitating the movement of cash on behalf of consumers and businesses, such as money processing services and tax refund processing services. Our money processing services, such as cash deposit and disbursements, are marketed to third-party banks, program managers, and other companies seeking cash deposit and disbursement capabilities for their customers. Those customers, including our own accountholders, can access our cash deposit and disbursement services at any of the locations within our network of retail distributors and neighborhood Financial Service Centers. We market our tax-related financial services through a network of tax preparation franchises, independent tax professionals and online tax preparation providers.

Our Corporate and Other segment primarily consists of net interest income, certain other investment income earned by our bank, interest profit sharing arrangements with certain BaaS partners (a reduction of revenue), eliminations of inter-segment revenues and expenses, and unallocated corporate expenses, which include our fixed expenses such as salaries, wages and related benefits for our employees and certain third-party contractors, professional services fees, software licenses, telephone and communication costs, rent, utilities, and insurance. These costs are not considered when our CODM evaluates the performance of our three reportable segments since they are not directly attributable to any reporting segment. Non-cash expenses such as stock-based compensation, depreciation and amortization of long-lived assets, impairment charges, and other non-recurring expenses that are not considered by our CODM when evaluating our overall consolidated financial results are excluded from our unallocated corporate expenses above. We do not evaluate performance or allocate resources based on segment asset data, and therefore such information is not presented.

Note 20—Segment Information (continued)

The following tables present key financial information for each of our reportable segments for the periods then ended:


	Three Months Ended September 30, 2025
	B2B Services		Consumer Services		Money Movement Services		Corporate and Other		Total
	(In thousands)
Total segment revenues	$	364,223	$	88,331	$	29,819	$	9,480	$	491,853
Segment expenses (1)
Sales and marketing expenses (2)	2,777		29,853		14,866		—		47,496
Processing expenses (3)	290,051		8,530		276		—		298,857
Transaction losses and fraud management (4)	25,565		14,953		(528)		—		39,990
Customer support and related expenses (5)	16,290		3,277		265		—		19,832
Compensation and benefits expenses (6)	—		—		—		34,580		34,580
Other segment items (7)	—		—		2,036		25,491		27,527
Total segment expenses	334,683		56,613		16,915		60,071		468,282
Segment profit	$	29,540	$	31,718	$	12,904	$	(50,591)	$	23,571


	Three Months Ended September 30, 2024
	B2B Services		Consumer Services		Money Movement Services		Corporate and Other		Total
	(In thousands)
Total segment revenues	$	276,402	$	98,046	$	31,854	$	(283)	$	406,019
Segment expenses (1)
Sales and marketing expenses (2)	4,306		31,030		16,116		—		51,452
Processing expenses (3)	211,158		7,893		297		—		219,348
Transaction losses and fraud management (4)	18,778		15,908		(187)		—		34,499
Customer support and related expenses (5)	14,424		3,826		331		—		18,581
Compensation and benefits expenses (6)	—		—		—		31,331		31,331
Other segment items (7)	—		—		2,580		19,913		22,493
Total segment expenses	248,666		58,657		19,137		51,244		377,704
Segment profit	$	27,736	$	39,389	$	12,717	$	(51,527)	$	28,315

Note 20—Segment Information (continued)


	Nine Months Ended September 30, 2025
	B2B Services		Consumer Services		Money Movement Services		Corporate and Other		Total
	(In thousands)
Total segment revenues	$	1,054,864	$	276,686	$	190,914	$	26,517	$	1,548,981
Segment expenses (1)
Sales and marketing expenses (2)	9,649		94,727		51,124		—		155,500
Processing expenses (3)	829,001		26,830		1,531		—		857,362
Transaction losses and fraud management (4)	77,514		45,127		5,877		—		128,518
Customer support and related expenses (5)	54,028		11,558		2,232		—		67,818
Compensation and benefits expenses (6)	—		—		—		100,985		100,985
Other segment items (7)	—		—		6,308		72,935		79,243
Total segment expenses	970,192		178,242		67,072		173,920		1,389,426
Segment profit	$	84,672	$	98,444	$	123,842	$	(147,403)	$	159,555


	Nine Months Ended September 30, 2024
	B2B Services		Consumer Services		Money Movement Services		Corporate and Other		Total
	(In thousands)
Total segment revenues	$	769,658	$	295,278	$	187,967	$	3,095	$	1,255,998
Segment expenses (1)
Sales and marketing expenses (2)	12,238		95,548		56,265		—		164,051
Processing expenses (3)	577,580		26,322		1,168		—		605,070
Transaction losses and fraud management (4)	77,434		54,805		6,454		—		138,693
Customer support and related expenses (5)	37,309		11,506		2,186		—		51,001
Compensation and benefits expenses (6)	—		—		—		98,695		98,695
Other segment items (7)	—		—		8,039		68,904		76,943
Total segment expenses	704,561		188,181		74,112		167,599		1,134,453
Segment profit	$	65,097	$	107,097	$	113,855	$	(164,504)	$	121,545


(1)			The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM.

(2)			Sales and marketing expenses consists primarily of the commissions we pay to our retail distributors, brokers and partners, advertising and marketing expenses, and the costs of manufacturing and distributing card packages, placards and promotional materials to our retail distributors and partners, and personalized debit cards who have activated their cards.

(3)			Processing expenses consist primarily of the fees charged to us by the payment networks, which processes transactions for us, any third-party card processors that maintain the records of our customers' accounts and process transaction authorizations and postings, and any third-party banks that issue or process our accounts.

(4)			Transaction losses and fraud management consist primarily of losses from customer disputed transactions, unrecovered customer purchase transaction overdraft and fraud, and other losses and recoveries on portfolios in our Money Movement Services segment. Fraud management consists of third-party contractors and support costs to manage risk operations.

(5)			Customer support and related expenses consist of third-party contractors hired to conduct call center operations and handle routine customer service inquiries, and the related costs to support our call center operations.

(6)			Compensation and benefits expenses represent the compensation and related benefits, including travel and entertainment, that we provide to our employees and third-party contractors who provide consulting support within our IT operations.

(7)			Other segment items in Money Movement Services consists principally of inter-segment expenses for reload services on the Green Dot Network. Other segment items in Corporate and Other primarily consists of other unallocated corporate operating expenses, such as professional services fees, hosting and software licenses, telephone and communication costs, rent, utilities, and insurance, and elimination of inter-segment expenses.

Note 20—Segment Information (continued)

The reconciliations of total segment revenues to total operating revenues are presented below:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
	(In thousands)
Total segment revenues	$	491,853	$	406,019	$	1,548,981	$	1,255,998
Embedded finance commissions and processing expenses	4,554		4,346		13,544		14,492
Other income	(1,581)		(622)		(4,649)		(1,638)
Total operating revenues	$	494,826	$	409,743	$	1,557,876	$	1,268,852

The reconciliations of segment profit to loss before incomes taxes are presented below:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
	(In thousands)
Total segment profit	$	23,571	$	28,315	$	159,555	$	121,545

Reconciliation to loss before income taxes
Depreciation and amortization of property, equipment and internal-use software	16,268		15,473		47,530		47,732
Stock based compensation and related employer taxes	5,274		8,210		14,476		24,429
Amortization of acquired intangible assets	5,200		5,246		15,599		16,295
Impairment charges	1,157		8		2,023		8,528
Legal settlement expenses	2,357		869		4,550		32,896
Restructuring and other charges	19,902		—		19,902		—
Other expense	6,244		1,441		14,162		7,710
Operating (loss) income	(32,831)		(2,932)		41,313		(16,045)
Interest expense, net	1,555		1,577		4,572		4,306
Other (expense), net	(1,338)		(3,705)		(101,733)		(10,045)
Loss before income taxes	$	(35,724)	$	(8,214)	$	(64,992)	$	(30,396)

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

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+ Details

Commitments and Contingencies (Details)	Oct. 17, 2025 USD ($) officer	Sep. 30, 2025 USD ($)	Dec. 31, 2024 USD ($)	Dec. 18, 2019 officer
Loss Contingencies [Line Items]
Number of former officers name as defendants \| officer				2
Loss contingency accrual \| $		$ 0	$ 0
Subsequent Event
Loss Contingencies [Line Items]
Number of former officers name as defendants \| officer	2
Amount awarded to other party \| $	$ 40,000,000

- Definition

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+ Details

Equity Method Investments

9 Months Ended

Sep. 30, 2025

Equity Method Investments and Joint Ventures [Abstract]

Equity Method Investments

On January 2, 2020, we effectuated our agreement with Walmart to jointly establish a new fintech accelerator under the name TailFin Labs, LLC (“TailFin”), with a mission to develop innovative products, services and technologies that sit at the intersection of retail shopping and consumer financial services. The entity is majority-owned by Walmart and was formed with a focus on developing tech-enabled solutions to integrate omni-channel retail shopping and financial services. We hold a 20% ownership interest in the entity, in exchange for annual capital contributions of $35.0 million per year that were made from January 2020 through January 2024. Our final payment under this commitment was made in January 2024.

We account for our investment in TailFin under the equity method of accounting in accordance with ASC 323, Investments – Equity Method and Joint Ventures. Under the equity method of accounting, the initial investment is recorded at cost and the investment is subsequently adjusted for, among other things, its proportionate share of earnings or losses. However, given the capital structure of the TailFin arrangement, we apply the Hypothetical Liquidation Book Value ("HLBV") method to determine the allocation of profits and losses since our liquidation rights and priorities, as defined by the agreement, differ from our underlying ownership interest. The HLBV method calculates the proceeds that would be attributable to each partner in an investment based on the liquidation provisions of the agreement if the partnership was to be liquidated at book value as of the balance sheet date. Each partner’s allocation of income or loss in the period is equal to the change in the amount of net equity they are legally able to claim based on a hypothetical liquidation of the entity at the end of a reporting period compared to the

Note 7—Equity Method Investments (continued)

beginning of that period, adjusted for any capital transactions. Based on the terms of the agreement and under the HLBV method, we are entitled to 20% of any net profits, but assume 100% of any net losses.

Since inception, TailFin has incurred operating expenses, but has not generated any operating revenues to date. Use of capital has been primarily allocated to marketing of Walmart's deposit account program and for employee salaries and other professional services focused on developing TailFin's project initiatives. While TailFin's overall objectives have remained unchanged, it is uncertain whether any new products or services will be successfully introduced through the venture. Any future economic benefits derived from products or services developed by TailFin will be negotiated on a case-by-case basis between the parties.

As of September 30, 2025 and December 31, 2024, our net investment in TailFin amounted to approximately $46.7 million and $128.4 million, respectively, and is included in the long-term portion of prepaid expenses and other assets on our consolidated balance sheets. Under the HLBV method and based on the terms of the agreement, we recorded equity in losses attributable to TailFin of approximately $3.2 million and $4.4 million for the three months ended September 30, 2025 and 2024, respectively, and $81.7 million and $12.3 million for the nine months ended September 30, 2025 and 2024, respectively. Our equity in losses for the nine months ended September 30, 2025 reflect the $70 million incentive payment described below. These amounts are recorded as a component of other expense, net on our consolidated statements of operations.

In April 2025, we entered into an amendment which provides for us to continue serving as the issuing bank and program manager for the Walmart MoneyCard suite of reloadable debit card products, and entered into additional amendments pursuant to which we distribute our various products and services, including certain Green Dot-branded products and reload services through the Green Dot Network, at Walmart stores (collectively, the “Agreements”). The amended term of the Agreements expires on January 31, 2033, subject to an automatic one-year renewal provision under the terms of the arrangements. In consideration of the amended Agreements, we and the assignee of Walmart Inc. and its subsidiary parties, RNBW Ventures Inc., (“RNBW”), agreed to cause TailFin to pay RNBW a one-time, non-refundable incentive payment in the amount of $70 million, which we recorded as a component of equity in losses attributable to TailFin during the second quarter of 2025 under our HLBV method of accounting.

The following table presents summarized financial information of TailFin's statements of operations.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
	(In thousands)
Interest income	$	482	$	1,676	$	2,531	$	4,823
Sales and marketing expenses	(2,217)		(2,296)		(6,911)		(8,280)
Compensation and professional services	(1,356)		(3,804)		(7,220)		(8,882)
Other	(100)		—		(100)		—
Net loss	(3,191)		(4,424)		(11,700)		(12,339)
Investor HLBV basis adjustment (1)	—		—		(70,000)		—
Equity in losses attributable to TailFin	$	(3,191)	$	(4,424)	$	(81,700)	$	(12,339)


(1)			The incentive payment of $70 million has been recorded as a deferred asset on TailFin’s balance sheet and will be amortized over the revised term of the Agreements through 2033. Under the HLBV method and based on the terms of the agreement, we expensed the amount upon payment.

Other equity method investments

Our equity method investments also include an investment held by our bank, which amounted to $3.1 million and $3.2 million, respectively, as of September 30, 2025 and December 31, 2024. Equity in earnings from this investment for the three and nine months ended September 30, 2025 and 2024 were not significant.