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Green Dot to Open Customer Support Site Near Cincinnati, Ohio
“Delivering exceptional customer experiences is key to our mission to give all people the power to bank seamlessly, affordably, and with confidence,” said
The approximately 20,000-square-foot newly redesigned office will feature open concept lobby and workspaces, flexible common and collaboration areas, and modern kitchen and dining spaces. The location will be primarily dedicated to in-person learning, process oversight, monitoring, and real-time engagement and enhancements that optimize the customer experience for Green Dot’s direct customers and world-class banking platform services (“BaaS”) partners.
In 2021, Green Dot announced it would move its headquarters to
“We are big believers in the benefits and potential of a best-in-class remote workforce, but we also recognize the advantages of hosting and managing certain teams and functions in person,” Henry said. “We chose
For more information on job openings at Green Dot’s
About Green Dot
Green Dot offers a broad set of financial services to consumers and businesses including debit, checking, credit, prepaid, and payroll cards, as well as robust money processing services, tax refunds, cash deposits and disbursements. Its digital bank GO2bank offers consumers simple and accessible mobile banking designed to help improve financial health over time. The company’s banking platform services (or “BaaS”) business enables a growing list of the world’s largest and most trusted consumer and technology brands to deploy customized, seamless, value-driven money management solutions for their customers.
Founded in 1999, Green Dot has served more than 33 million customers directly and many millions more through its partners. The Green Dot Network of more than 90,000 retail distribution locations nationwide, more than all remaining bank branches in the